CrossCountry Mortgage, LLC

My husband and I recently bought our first home with Cross Country and the process was great. Jay, John, Cindy, Liz, and Heather were all the people we were in contact with and they were extremely helpful and professional. Jay was always reachable and willing to answer even the smallest questions (and, as first time homebuyers, we had a bunch of questions). Our closing process was quick, efficient, and painless. Couldn't ask for a better experience!
Apr 7th, 2022

Amazing team! I highly recommend Cross Country Mortgage!! Jay and his team are so thorough and professional.
Jun 8th, 2020

My husband and I were truly lucky to work with everyone at Cross Country Mortgage! We had a terrible two years of looking for homes with previous companies and realtors and as soon as we met Randolph and the CrossCountry team we knew we were in great hands. They answer ANY question and concern that you have right away. Everything went so smooth buying our first home because of CrossCountry and we will be forever grateful!
Aug 21st, 2019

The people are responsive and polite at the Fairfield office. Liz was great. However the closing was a nightmare. Being told it was set for a certain day and my home selling in that day meant I needed to be packed and out. A 4 day delay created extra storage costs that in my opinion should've at least been picked up by them. But the real kicker is I emailed and spoke to several people several times to NOT escrow my insurance which did not need to be escrowed. EVERY person said don't worry we will be sure to not escrow it! Get to closing and what did they still do....escrow the insurance. I could not believe it. I have all the emails proving it. Once closed I heard nothing from them. Not even a note of any kind. They came highly recommended but even that person is not sure they'll use them anymore. Overall worse closing I ever had.
Jun 27th, 2020

I have known Jay Tolisano for over 15 years. During this time Jay has worked with many of my clients and friends all to rave reviews. He has an incredible base of knowledge and treats his clients as a partner in the process. He is direct, honest, responsive and dependable and I wholeheartedly recommend him.
Jun 17th, 2019