Marketplace Cafe

Dirty tables poor service not worth the price. What is happening here it use to be great. Very few customers. Guess thats it for me.
Jan 31st, 2024

Nov 21st, 2023

After years of loving the Nordstrom Cafe in Norfolk, visiting this location has been a shocking disappointment. First of all, the menu is very limited and unappealing. It's like going to a hospital cafeteria that is out of everything you want. The location is small, run down, and understaffed. They ask for the tip when you order. How can you tip for service you haven't even had? Best not to tip at all because the service here has been awful every time we've been there. Slow and rude waiters are apparently acceptable to the management here. Food is, eventually, just plopped down carelessly on your table. Glasses and silverware have been dirty. We've never enjoyed anything we have eaten here. Just keep waking.
Oct 14th, 2022

Sep 25th, 2022

It was pretty busy right when it opened, we waited in line for about 15 minutes since you order before you sit down. The staff were warm and the menu looked amazing - I was surprised that a cafe inside Nordstrom had such a comprehensive offering of food. When we sat down, the server promptly brought us our drinks and our food was out about 15 minutes later. I ordered the seasonal grain bowl with lamb meatballs which was EXCELLENT. I was seriously not expecting the food to be this good - it was nice restaurant quality.I cannot recommend the Nordstrom Cafe enough if you ever find yourself in the Westfarms Mall. It is every so slightly pricey, but the quality, service, and in-store convenience make it well worth your while. I will definitely be going back next time I go shopping!
Dec 3rd, 2022