Dalene Flooring Carpet One

Mar 24th, 2024

Really not helpful.
Nov 8th, 2023

The carpet installers of one room I had done were awfully rude disrespectful and left it messy
Jun 1st, 2023

I had two jobs done. Prefinished woods floors were installed in the living room & came out great! (5 stars) Had luxury vinyl put on the entire second floor, install was poor, floor has hills and valleys you can feel when you walk, the quarter round in some rooms is done poorly (there were 4 installers and it looks it), and overall it looks like a limited experience installer did the job. It was a lot of money, and I'm very disappointed. They sent out their quality manager, who just offered excuses. Wrote a letter to the owner and never heard a thing. Sales guy was great, but there's nothing standing behind him. (1 star) In case youre wondering, no I never heard from the owner - re below response.
Mar 16th, 2023

We had a great experience. Rob was very helpful in store. We took home samples and after deciding the quote was quick and detailed. We were given options to lower price if needed. Ordering floor was fast (about a week) and install went well..took 1 day. Our radiators did not connect as new floor was higher. They sent a guy out next day and he drilled holes and got them connected first thing in the morning. Some minor things... Needed a little more threshold then they ordered so we had to wait on that. No big deal. Overall everyone was skilled, professional and prompt. Recommend and would use again
Nov 21st, 2022