Chamber of Commerce

      The UPS Store

      ( 102 Reviews )

      The UPS Store
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      Yext Power Listing.
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      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.7 - (102 reviews)
      37
      5
      4
      1
      55
      Read Our 102 Reviews

      Chamber Rating

      Verified Member
      2.7 - (102 reviews)
      37
      5
      4
      1
      55
      › ‹
      • Mark Smith

        Three times visited, three times disappointed. Created a shipment using the the same packaging I just received form a vendor by UPS. Upon arrival: 1) the manager (absolutely horrible) specifically told me I needed to repackage my contents costing $19.80. 2) refused to ship my merchandise, which was an export of merchandise to Germany with a value for $2800. He told me I needed to locate a driver on my own and give it to them. Despite all label instructions specifically naming this store as the appropriate place to drop off. 3) then refused to repackage because it was 5:55 (closed at 6) because he didnt want to work. I packaged this order insanely well. I ship all the time. Pretty sure the package did not need repackaging, especially considering he told me to find a driver myself. Conclusion: I drove to FedEx and shipping was a breeze! Not going to this place again, so happy ups stores exist since its my job as the customer to heat sink the drivers to get my stuff shipped. Absolutley horrible.
        Apr 7th, 2024

      • Tracey Cook


        Mar 22nd, 2024

      • Brian K

        It came as a surprise that there is a five dollar charge to print the prepaid shipping label from UPS, is this a real charge or was I just being taken advantage w? If that is your policy to charge five dollars for a $10 shipping label its just bad business and I will never go to this UPS location again.
        Mar 17th, 2024

      • Chris Ostrowski

        Rude and disrespectful employees. Talk to you like they are better than you and don't need your business. Exact words "you can take your business elsewhere" just garbage service.
        Mar 6th, 2024

      • vintazaa

        Everyone was very helpful and new what they where doing not a long wait was very pleased
        Feb 14th, 2024

      Read Our 102 Reviews

      About
      The UPS Store

      The UPS Store #0921 in Manchester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Manchester Honda.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (860) 643-6264.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1131 Tolland Tpke, Ste O, Manchester, Connecticut 06042

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ct/manchester/1131-tolland-tpke?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Wednesday: 8:00 AM - 6:00 PM
      Thursday: 8:00 AM - 6:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed
      Monday: Closed
      Tuesday: 8:00 AM - 6:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 2.7 Star Rating from 102 reviewers.

      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 102 Reviews )
      37
      5
      4
      1
      55
      Write a Review

      Mark Smith on Google

      image Three times visited, three times disappointed.
      Created a shipment using the the same packaging I just received form a vendor by UPS.
      Upon arrival:
      1) the manager (absolutely horrible) specifically told me I needed to repackage my contents costing $19.80.
      2) refused to ship my merchandise, which was an export of merchandise to Germany with a value for $2800. He told me I needed to locate a driver on my own and give it to them. Despite all label instructions specifically naming this store as the appropriate place to drop off.
      3) then refused to repackage because it was 5:55 (closed at 6) because he didnt want to work. I packaged this order insanely well. I ship all the time.
      Pretty sure the package did not need repackaging, especially considering he told me to find a driver myself.
      Conclusion: I drove to FedEx and shipping was a breeze!
      Not going to this place again, so happy ups stores exist since its my job as the customer to heat sink the drivers to get my stuff shipped. Absolutley horrible.

      Tracey Cook on Google

      image

      Business Response on Google Mar 23rd, 2024
      Thank you for taking the time to leave us a rating, Tracey Cook. The UPS Store is about delivering world-class service, so we'd love to know what we can do to improve your experience next time. You can share your feedback with us at [email protected].

      Brian K on Google

      image It came as a surprise that there is a five dollar charge to print the prepaid shipping label from UPS, is this a real charge or was I just being taken advantage w? If that is your policy to charge five dollars for a $10 shipping label its just bad business and I will never go to this UPS location again.

      Business Response on Google Mar 17th, 2024
      Hello Brian K, The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company owned). Pricing, services, and hours of operation vary by location. To find out the price for a specific product or service (e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.), please get in touch with us (e.g., Store phone number). You can estimate shipping costs online (e.g., https://www.theupsstore.com/tools/estimate-shipping-cost/index)to see prices for the different UPS® shipping options.Thank you for sharing your feedback. We hope you visit us again soon.

      Chris Ostrowski on Google

      image Rude and disrespectful employees. Talk to you like they are better than you and don't need your business. Exact words "you can take your business elsewhere" just garbage service.

      Business Response on Google Mar 5th, 2024
      This is certainly not the service that we strive for, Chris. Every customer should always be treated with respect and we apologize for any rude treatment you experienced while visiting our business. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you.

      vintazaa on Google

      image Everyone was very helpful and new what they where doing not a long wait was very pleased

      Business Response on Google Feb 13th, 2024
      Hi Vintazaa, thank you for your review. It pleased us you had a positive experience with our helpful and efficient service. At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 102 Reviews )
      37
      5
      4
      1
      55

      Write a Review

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