Black Birch Farm LLC

They treat the dogs with loving care as if they were their own.
Jun 26th, 2024

Never go here! They are very unsanitary and dont know how to handle a lot of situations
May 27th, 2024

Only compliments. Good people. Convenient location.
May 24th, 2024

Recently took our dog to Black Birch for boarding while we went on vacation. This was his first time away from family and around others. George calmed my worries and assured me that he would be okay. I was sent photos of him and he looked happy. I am grateful for finding them and now know he has a home in case we need to travel without him. Thank you so much to everyone at Black Birch Farm for taking care of my baby Kane.
Jan 23rd, 2024

THINK TWICE * After using Black Birch Farms services for a couple of years, I will no longer be sending my dogs to this facility due to health and safety concerns for the animals and employees who work there. I recently spent about 8 hours in this kennel because I was interested in buying the business and wanted to learn how the kennel was run. What I found shocked me. These are some of the red flags I found: There was a dish of rat poison stored on the same racks where bowls of food were kept. There was nothing preventing cross contamination if a rodent walked on or around the filled dog dishes. There was mouse feces in the containers where the food for boarded dogs was kept. There was no soap to wash the shared dog dishes. There was no hot water. Dogs were being groomed in ice cold water and I was told that they had been doing so all winter long. The grooming room was unsanitary. Equipment was dirty and rusty. There were medication dispensing issues that arose. I would not be confident that my dog would get their medication if boarded there. Kennels were rotting and in need of repair. Theres debris all throughout the interior and exterior of the building, all things that could be incredibly dangerous if a dog got loose on the premise. In addition, they were not cleaned very well. They were sprayed with bleach and then hosed down with cold water (because there was no hot water). CT regulations state that the application of hot water needs to not be less than 180 degrees Fahrenheit to properly clean and disinfect. There were other issues, these were simply the most glaring health and safety concerns. If this business stays open without making serious changes, its just a matter of time before Black Birch Farm becomes the next Beacon Falls.
Mar 15th, 2024