New Canaan Florist

Terrible communication and customer service. Ordered flowers for my daughters birthday. Didnt deliver and when I called to check on it, they didnt seem to care and only after pushing on them did they decide it would make sense to try again. Of course, this was all 2 days after the birthday. My daughter finally got them a week later. I did ask for some sort of reimbursement since they were late and they gave me $20 back off of an $80 bouquet, but I had to ask. Again, poor communication and had I not contacted them, I dont have faith they would have done anything.
Apr 5th, 2024

The freshest flowers I have received in a long time! Beautiful!
Feb 19th, 2024

Easy to order from website. Many choices and options. prices a bit steep. Flowers were high quality and beautiful. Delivery was on time. I will use New Canaan Florist again.
May 28th, 2023

If you want amazing things, this is the store to come to.
May 3rd, 2023

Unacceptable customer service! The card was charged promptly, but the flowers were never delivered and no notification was sent to the customer. We called and found out by surprise that the flowers were not delivered. They are not in a rush to process the refund either - no refund processed or initiated and it's been a while. Would not recommend this florist, find someone more reliable if delivery on time is important for you.
Mar 10th, 2023