Layla Sleep Inc.
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157 Church St #1972
New Haven, Connecticut 06510 - (855) 358-1676
Hours
Chamber Rating
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MAL
Ordered and received the 15lb throw over 4 months ago. Researched many brands. Glad I chose Layla Sleep. Excellent quality, weight, stitching, design and material. Very important that it may be laundered and not spot clean. (Pet accidents) I find myself sleeping longer and less restless. Not as much tossing and turning. BIG PLUS + 1.Care-Machine Wash Cold | Tumble Dry Low 2.300 TC Cotton on one side | 100% Polyester/Mink on the other side 3.Trial-120 Night Trial-100% Money Back Guarantee 4.Warranty-5 Years 5. Price is incredibly reasonable
May 14th, 2023 -
Erin Elliott
We had a great experience with Layla and their customer support. The mattress didnt work out for us and Kody made the return process a breeze. Stellar customer service and top notch return process through this company! Highly recommend them if youre looking for a mattress.
Apr 8th, 2023 -
M. Mattar
I have not received my mattress yet, but Cody was so helpful and kind on helping me order online. It was fast and easy. Thank you Cody! And having Affirm as a payment plan, made it very convenience for me to be able to pay monthly without interest.
Mar 17th, 2023 -
Michael Miele
So, the Kapok pillows are not good (for me at least). Not that they cant be, but they are extremely underfilled. My neck hurt so bad each night I slept on it. I expected more for the price. Howeverthis company has the best customer service I have seen in quite some time. Submitted my request to return the pillows for a refund, and after describing the reason, they issued a full refund after only two emails back and forth. They made good on their promise set forth upon me buying them and Stephanie, their customer experience specialist was prompt with her replies and quick with a resolution, and for that, she deserves 5 stars and so does Layla. Most people would avoid a company whose products they tried did not live up to the hype but with the ease of the process to get my refund, I would absolutely consider other products they sell.
Jan 14th, 2023 -
Kathy
We tried the Kapok pillows. They are malleable but dense and heavy (even with the filler removed and readjusted). The pillow is good support for side-sleeping, but as a back-sleeper, I found it too hard on my neck and head. While the product didn't work for me (rating it 2 stars), I found LaylaSleep customer support (Kody in particular) to be extraordinary in resolving to satisfaction (5 stars and then some). When I shared that the pillow wasn't working for me she worked with me using suggestions and recommendations for best use. When all avenues were exhausted, she was very supportive and responsive to issue me a refund. I will go back to them to try other products.
Jan 10th, 2023
Contact Info
- (855) 358-1676
Questions & Answers
Q What is the phone number for Layla Sleep Inc.?
A The phone number for Layla Sleep Inc. is: (855) 358-1676.
Q Where is Layla Sleep Inc. located?
A Layla Sleep Inc. is located at 157 Church St #1972, New Haven, Connecticut 06510
Q How big is Layla Sleep Inc.?
A Layla Sleep Inc. employs approximately 20+ people.
Q What days are Layla Sleep Inc. open?
A Layla Sleep Inc. is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Q How is Layla Sleep Inc. rated?
A Layla Sleep Inc. has a 4.9 Star Rating from 510 reviewers.
Hours
Ratings and Reviews
Layla Sleep Inc.
Overall Rating
Overall Rating
( 510 Reviews )MAL on Google
Ordered and received the 15lb throw over 4 months ago. Researched many brands. Glad I chose Layla Sleep. Excellent quality, weight, stitching, design and material. Very important that it may be laundered and not spot clean. (Pet accidents)
I find myself sleeping longer and less restless. Not as much tossing and turning. BIG PLUS +
1.Care-Machine Wash Cold | Tumble Dry Low
2.300 TC Cotton on one side | 100% Polyester/Mink on the other side
3.Trial-120 Night Trial-100% Money Back Guarantee
4.Warranty-5 Years
5. Price is incredibly reasonable
Erin Elliott on Google
We had a great experience with Layla and their customer support. The mattress didnt work out for us and Kody made the return process a breeze. Stellar customer service and top notch return process through this company! Highly recommend them if youre looking for a mattress.
M. Mattar on Google
I have not received my mattress yet, but Cody was so helpful and kind on helping me order online. It was fast and easy. Thank you Cody! And having Affirm as a payment plan, made it very convenience for me to be able to pay monthly without interest.
Michael Miele on Google
So, the Kapok pillows are not good (for me at least). Not that they cant be, but they are extremely underfilled. My neck hurt so bad each night I slept on it. I expected more for the price.
Howeverthis company has the best customer service I have seen in quite some time. Submitted my request to return the pillows for a refund, and after describing the reason, they issued a full refund after only two emails back and forth. They made good on their promise set forth upon me buying them and Stephanie, their customer experience specialist was prompt with her replies and quick with a resolution, and for that, she deserves 5 stars and so does Layla.
Most people would avoid a company whose products they tried did not live up to the hype but with the ease of the process to get my refund, I would absolutely consider other products they sell.
Kathy on Google
We tried the Kapok pillows. They are malleable but dense and heavy (even with the filler removed and readjusted). The pillow is good support for side-sleeping, but as a back-sleeper, I found it too hard on my neck and head. While the product didn't work for me (rating it 2 stars), I found LaylaSleep customer support (Kody in particular) to be extraordinary in resolving to satisfaction (5 stars and then some). When I shared that the pillow wasn't working for me she worked with me using suggestions and recommendations for best use. When all avenues were exhausted, she was very supportive and responsive to issue me a refund. I will go back to them to try other products.
Overall Rating
Overall Rating
( 510 Reviews )Write a Review
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