Storage Sense - East Haven - Self Service
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42 Thompson St
New Haven, CT 06513 - 203-469-4621
Hours
Chamber Rating
-
Jes & Jorge
This company is AWFUL! I would never recommend anyone to come here. I was billed repeatedly for months that were paid in full already, and I had to call over 7 times to speak with the manager in East Haven to try to get this resolved. This is completely unacceptable. My husband and I had been customers for years, but when "Storage Sense" took over and changed management there, it was like a circus trying to get them to understand that I had a zero balance. They told me that "I wasn't the only one this was happening to," and that "It was their system because of the merger." I don't want to hear the excuses as a customer, just fix it and do what's right. I'm over the back and forth like it's a game. You couldn't even give me a free storage unit to use at this point there; they're even still billing me when I paid 100% of what I owed! I want nothing to do with them, and I suggest that everyone avoid the headache and go to Uhaul or somewhere else up the street. Again, this place is terrible.
Nov 13th, 2023 -
Gena Ruocco-Lockery
Aug 13th, 2023 -
Scott Wadelin
Feb 6th, 2023 -
Elbaliz Gutierrez
Jan 24th, 2023 -
Frank Bromley
Aug 26th, 2022
Contact Info
- 203-469-4621
Questions & Answers
Q What is the phone number for Storage Sense - East Haven - Self Service?
A The phone number for Storage Sense - East Haven - Self Service is: 203-469-4621.
Q Where is Storage Sense - East Haven - Self Service located?
A Storage Sense - East Haven - Self Service is located at 42 Thompson St, New Haven, CT 06513
Q What is the internet address for Storage Sense - East Haven - Self Service?
A The website (URL) for Storage Sense - East Haven - Self Service is: https://www.storagesense.com/location/USA/CT/East-Haven/sense-east-haven/?utm_source=google&utm_medium=maps
Q How big is Storage Sense - East Haven - Self Service?
A Storage Sense - East Haven - Self Service employs approximately 20+ people.
Q What days are Storage Sense - East Haven - Self Service open?
A Storage Sense - East Haven - Self Service is open:
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Sunday: 6:00 AM - 10:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Q How is Storage Sense - East Haven - Self Service rated?
A Storage Sense - East Haven - Self Service has a 4.6 Star Rating from 14 reviewers.
Hours
Ratings and Reviews
Storage Sense - East Haven - Self Service
Overall Rating
Overall Rating
( 14 Reviews )Jes & Jorge on Google
This company is AWFUL! I would never recommend anyone to come here. I was billed repeatedly for months that were paid in full already, and I had to call over 7 times to speak with the manager in East Haven to try to get this resolved. This is completely unacceptable. My husband and I had been customers for years, but when "Storage Sense" took over and changed management there, it was like a circus trying to get them to understand that I had a zero balance. They told me that "I wasn't the only one this was happening to," and that "It was their system because of the merger." I don't want to hear the excuses as a customer, just fix it and do what's right. I'm over the back and forth like it's a game. You couldn't even give me a free storage unit to use at this point there; they're even still billing me when I paid 100% of what I owed! I want nothing to do with them, and I suggest that everyone avoid the headache and go to Uhaul or somewhere else up the street. Again, this place is terrible.
Gena Ruocco-Lockery on Google
Scott Wadelin on Google
Elbaliz Gutierrez on Google
Frank Bromley on Google
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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