Chamber of Commerce

      Safelite AutoGlass

      ( 120 Reviews )

      Safelite AutoGlass
      Contact free service options available! Book now!
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (120 reviews)
      82
      14
      3
      1
      20
      Read Our 120 Reviews

      Chamber Rating

      Verified Member
      4.1 - (120 reviews)
      82
      14
      3
      1
      20
      › ‹
      • john hammer

        Second time coming here in two years The techs have absolutley no respect or care for cutomer vehicles. Had my windshield replaced today, upon pick up wiper blades was on backwards and dash, seats and floor were covered in glass shards, and they gougedmy driver side apillar cover with a knife as well as none of the trim being installed propwrly and adhesive all over exterior paint. Absolutley awful
        Mar 9th, 2024

      • Maddie Russell

        Customer service sucks, I got hung up on twice, and when I was finally able to speak with someone, the woman that I spoke with was very rude, my 4th call was finally someone nice and understanding to my situation. My rear windshield shattered and I needed it fixed asap. It happened on a Monday and they were able to send someone to my work that Wednesday. Charles was the tech that came out, he was very nice and explained everything to me. He was very fast too, got it done in about 20 minutes (to be fair it would've taken longer if he needed to remove the windshield but that didn't apply to me). Overall trying to call the customer service is a headache, but once an appointment is scheduled and the tech comes out to help, its a pleasant experience.
        Mar 8th, 2024

      • Thomas Kane

        Lucas is a very polite young men. He is a key asset to safelite. I really do appreciate him taking time to demonstrate a water drain leak from my subaru crosstreks sunroof. His expertise in the matter really impressed me. Once again thank you LUKE
        Mar 5th, 2024

      • Nathan Taylor

        Extremely rude customer service. They said I was wasting their time. I eventually ended up cancelling my appointment when it was not scheduled correctly and they tried to charge me $54 more dollars after I had already checked out. The front desk should be required to take remedial customer service training or be fired for their lack of concern for the companys reputation as well as the customer.
        Feb 21st, 2024

      • Aly D

        Awful service and can not even call them ask them questions. I was force to go online and make an appointment. I had poor quality window from them very blurry window and not safe to drive!! Im not happy!! Unacceptable!!
        Feb 17th, 2024

      Read Our 120 Reviews

      About
      Safelite AutoGlass

      Do you have glass damage? For windshield repair and replacement in the New London area, turn to Safelite AutoGlass . Those in central New London or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 436 Broad St, Safelite AutoGlass New London repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

      Contact Info

      Products

      • Auto Glass
      • National Lifetime Warranty
      • Glass Cleaner
      • Car Glass
      • Truck Glass
      • Van Glass
      • Windshields
      • Door Glass
      • Car Door Glass
      • Wiper Blades

      Services

      • Auto Glass Installation and Repair
      • Vehicle Glass Repair & Replacement
      • Windshield Chip Repair
      • Windshield Crack Repair
      • Windshield Repair
      • Windshield Wiper Replacement
      • Same-Day Service
      • Insurance Paperwork & Processing
      • Back/Rear Glass Replacement
      • Side Glass Replacement
      • Power Window Repair
      • Power Window Regulator Repair

      Languages

      • English
      • Spanish

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Safelite AutoGlass?

      A The phone number for Safelite AutoGlass is: (888) 843-2798.

      Q Where is Safelite AutoGlass located?

      A Safelite AutoGlass is located at 436 Broad St, New London, Connecticut 06320

      Q What is the internet address for Safelite AutoGlass?

      A The website (URL) for Safelite AutoGlass is: https://www.safelite.com/stores/New-London?utm_source=yext&utm_medium=list&utm_campaign=local&y_source=1_MTc4NzEwNS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Safelite AutoGlass?

      A Safelite AutoGlass employs approximately 20+ people.

      Q What days are Safelite AutoGlass open?

      A Safelite AutoGlass is open:
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: 8:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM

      Q How is Safelite AutoGlass rated?

      A Safelite AutoGlass has a 4.1 Star Rating from 120 reviewers.

      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Safelite AutoGlass

      Overall Rating

      Overall Rating
      ( 120 Reviews )
      82
      14
      3
      1
      20
      Write a Review

      john hammer on Google

      image Second time coming here in two years
      The techs have absolutley no respect or care for cutomer vehicles. Had my windshield replaced today, upon pick up wiper blades was on backwards and dash, seats and floor were covered in glass shards, and they gougedmy driver side apillar cover with a knife as well as none of the trim being installed propwrly and adhesive all over exterior paint. Absolutley awful

      Business Response on Google Mar 12th, 2024
      We apologize for the issues, John. Please schedule a no cost follow up at www.mysafelite.com, so we can help.

      Maddie Russell on Google

      image Customer service sucks, I got hung up on twice, and when I was finally able to speak with someone, the woman that I spoke with was very rude, my 4th call was finally someone nice and understanding to my situation. My rear windshield shattered and I needed it fixed asap. It happened on a Monday and they were able to send someone to my work that Wednesday. Charles was the tech that came out, he was very nice and explained everything to me. He was very fast too, got it done in about 20 minutes (to be fair it would've taken longer if he needed to remove the windshield but that didn't apply to me). Overall trying to call the customer service is a headache, but once an appointment is scheduled and the tech comes out to help, its a pleasant experience.

      Business Response on Google Mar 14th, 2024
      Hi Maddie, we apologize for your experience and we value your feedback.

      Thomas Kane on Google

      image Lucas is a very polite young men. He is a key asset to safelite. I really do appreciate him taking time to demonstrate a water drain leak from my subaru crosstreks sunroof. His expertise in the matter really impressed me. Once again thank you LUKE

      Business Response on Google Feb 28th, 2024
      Thanks for the five stars shout out for Lucas, Thomas Kane! We appreciate you choosing Safelite.

      Nathan Taylor on Google

      image Extremely rude customer service. They said I was wasting their time. I eventually ended up cancelling my appointment when it was not scheduled correctly and they tried to charge me $54 more dollars after I had already checked out. The front desk should be required to take remedial customer service training or be fired for their lack of concern for the companys reputation as well as the customer.

      Business Response on Google Mar 4th, 2024
      Your feedback is greatly appreciated, Nathan. We apologize for not meeting your expectations.

      Aly D on Google

      image Awful service and can not even call them ask them questions. I was force to go online and make an appointment. I had poor quality window from them very blurry window and not safe to drive!! Im not happy!! Unacceptable!!

      Business Response on Google Mar 5th, 2024
      We appreciate your review, Aly. Please go to mysafelite.com to schedule a no cost follow up appointment so a member of our team can take a look at the installation.
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      Overall Rating

      Overall Rating
      ( 120 Reviews )
      82
      14
      3
      1
      20

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