Saybrook Pizza & Restaurant

Thank you so much 😊

We deeply regret that your latest dining experience with us did not meet your expectations, and we genuinely appreciate the chance to receive your feedback. Our mission is to provide exceptional food as well as a warm and respectful environment for all, including our valued staff members. Our team is passionate about learning and growing, and we welcome constructive criticism as a vital part of this process. However, it's important to address that the manner in which your concerns were relayed over the phone was notably disrespectful towards our team members. We want to emphasize that disrespect towards our staff contradicts the values of our establishment. We believe in treating everyone with dignity and kindness, and we work hard to ensure our restaurant remains a place where everyone can feel respected and valued.Regarding the issue with the tomatoes in your sandwich, despite your specific request for their removal, we are prepared to offer a full refund. This action reflects our dedication to quality and our desire to ensure your satisfaction with our service and offerings. We are earnestly looking forward to the opportunity to correct this misunderstanding and to invite you back. Please contact us directly so we may personally oversee your refund.Thank you once again for bringing this matter to our attention. We are committed to learning from this experience and hope to have the privilege of serving you again under more favorable circumstances.

Thank you we are happy you enjoyed everything hope to see you soon!

Thank you so much 😊

Thank you so much