Patterson Plumbing Co
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233 Main St
Old Saybrook, CT 06475 - 860-388-3766
Chamber Rating
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Gary Brink
John is a good honest hardworking guy, been is business for many years. Our family has used his outfit for business and residences and always been very satisfied! Services: Faucet repair, Sewer repair, Shower repair, Plumbing leak repair
May 26th, 2022 -
Matthew Hermann
Do not recommend. John roughed in a bathroom and agreed to work with me on a heating system. The Ruffin portion of the project went poorly with problems like sewer line being pitched in the wrong direction, shutting off supply to water heater and splashing purple primer all over freshly painted walls and flooring. At that point I tried to get another plumber but I had invested thousands of dollars in a heating system that three other plumbers I contacted would not install. I installed heat tubing to Johns specs. Then John hooked up the rest of the system. We have been been mostly without heat in our bedroom for three years now! John has made a few attempts to remedy the system to no avail. His track record for no show/no call is horrendous! Three times I took a day off from work and John did not keep his appointments. Not as much as a call. The icing on the cake is that he now claims that it is my fault that the system doesnt work because I installed too long of a run. After talking with the manufacturer the run that was installed to Johns specs is well inside of recommended parameters and the problem was on Johns portion of the project. The system is now running fine no thanks to Paterson plumbing. Services: Water heater installation, Shower installation, Water heater repair, Sewer repair
Feb 10th, 2021 -
Steven Mornelli
*****. Definitely do NOT use this company!!! ***** Here is my brief experience. I sent requested pictures via text to Frank. He called back two days later with a very high verbal estimate. When asked why it was so high, he said "it is what it is". I politely asked that he send me a written estimate. His response? He became very angry, nearly screaming, "what are you going to do with an estimate, compare it to others? no, no, no, no, I'm not going to waste my time putting together an estimate so you can get pricing, no, no, no, no". I promptly hung up. Hahahaha...so, this is the world we now live in. Take it for what you will but you've been warned.
Nov 5th, 2020 -
Karin K
Excellent follow up, very accommodating, looking forward to working together!
Oct 26th, 2020 -
Kathleen Roderick
Aug 6th, 2019
Contact Info
- 860-388-3766
Questions & Answers
Q What is the phone number for Patterson Plumbing Co?
A The phone number for Patterson Plumbing Co is: 860-388-3766.
Q Where is Patterson Plumbing Co located?
A Patterson Plumbing Co is located at 233 Main St, Old Saybrook, CT 06475
Q How big is Patterson Plumbing Co?
A Patterson Plumbing Co employs approximately 2-5 people.
Q Is there a key contact at Patterson Plumbing Co?
A You can contact John Sapia at 860-388-3766.
Q How is Patterson Plumbing Co rated?
A Patterson Plumbing Co has a 3.5 Star Rating from 8 reviewers.
Ratings and Reviews
Patterson Plumbing Co
Overall Rating
Overall Rating
( 8 Reviews )Gary Brink on Google
John is a good honest hardworking guy, been is business for many years.
Our family has used his outfit for business and residences and always been very satisfied! Services: Faucet repair, Sewer repair, Shower repair, Plumbing leak repair
Matthew Hermann on Google
Do not recommend.
John roughed in a bathroom and agreed to work with me on a heating system. The Ruffin portion of the project went poorly with problems like sewer line being pitched in the wrong direction, shutting off supply to water heater and splashing purple primer all over freshly painted walls and flooring. At that point I tried to get another plumber but I had invested thousands of dollars in a heating system that three other plumbers I contacted would not install. I installed heat tubing to Johns specs. Then John hooked up the rest of the system. We have been been mostly without heat in our bedroom for three years now! John has made a few attempts to remedy the system to no avail. His track record for no show/no call is horrendous! Three times I took a day off from work and John did not keep his appointments. Not as much as a call. The icing on the cake is that he now claims that it is my fault that the system doesnt work because I installed too long of a run.
After talking with the manufacturer the run that was installed to Johns specs is well inside of recommended parameters and the problem was on Johns portion of the project. The system is now running fine no thanks to Paterson plumbing. Services: Water heater installation, Shower installation, Water heater repair, Sewer repair
Steven Mornelli on Google
*****. Definitely do NOT use this company!!! *****
Here is my brief experience. I sent requested pictures via text to Frank. He called back two days later with a very high verbal estimate. When asked why it was so high, he said "it is what it is". I politely asked that he send me a written estimate. His response? He became very angry, nearly screaming, "what are you going to do with an estimate, compare it to others? no, no, no, no, I'm not going to waste my time putting together an estimate so you can get pricing, no, no, no, no".
I promptly hung up.
Hahahaha...so, this is the world we now live in. Take it for what you will but you've been warned.
Karin K on Google
Excellent follow up, very accommodating, looking forward to working together!
Kathleen Roderick on Google
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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