Chamber of Commerce

      ChristianaCare Middletown Emergency Department

      ( 96 Reviews )

      ChristianaCare Middletown Emergency Department
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.7 - (96 reviews)
      36
      2
      2
      7
      49
      Read Our 96 Reviews

      Chamber Rating

      Verified Member
      2.7 - (96 reviews)
      36
      2
      2
      7
      49
      › ‹
      • Jamie Roberts

        Waited forever as they kept taking back people that came in AFTER me. I'll just let my gallstones explode at home, whatever. You don't care, I don't care. And don't you dare tell ME to go tell this to someone else. YOU DO IT. Your waiting times are way too long and unfair. Simple as that, pass it on.
        Mar 30th, 2024

      • Carlton White

        Oh my God! This place is horrible!!!! If you are sick, l would advise you not to come here.... it's going on six hours!!!! Haven't been seen yet. Are they really here to serve this community????
        Mar 6th, 2024

      • David Shaw

        IMy father is on blood thinners and has had a severe nose bleed since 1:00 PM . I brought him here at 6:30 after convincing him to go and it's currently 11:30 and we are still waiting to be seen and his nose is still bleeding. They initially took him in and put a clip on his nose and we haven't been spoken to since. The staff is friendly and professional so far but I would not recommend coming here if you need EMERGENCY care.
        Mar 5th, 2024

      • Mohmed Abouzeid


        Feb 25th, 2024

      • Jennie Mills

        You read that right! My 9 yr old has been vomiting for over a week now. They tested for two things and made him wait in the waiting area for 2 hours. After they got a room, the registration lady, Brenda, informed my husband, who is black, and son is mixed, that he needed to pay the $250 co-pay at registration, to continue care! WHAT?! We have no outstanding bill, and we always pay our co-pays when we get the bill. I asked if we could just receive a bill as always, and she said, no for years now they have always charged patients prior to being seen! I was just in there Oct, 2023 for an ER visit and got a CT while there. NO FEE WAS DEMANDED! The difference, I am white, and my husband is black. It is 2024, not 1954. Brenda finally agreed, after I told my husband to leave and discontinue care, that we could just be billed as a one-time courtesy. WHAT??? I called patient services who might contact me sometime today. I cannot believe this is how we treat patients! That is disgusting!!! PRE-PAY for EMERGENCY SERVICES!!
        Feb 23rd, 2024

      Read Our 96 Reviews

      About
      ChristianaCare Middletown Emergency Department

      When it’s an emergency, you need care you can count on — fast. And now, the care you need is right here in Middletown, at the ChristianaCare Emergency Department. Just one more way we’re delivering on our commitment to convenient, quality care.

      Contact Info

      •   (302) 203-1300
      •   (302) 203-1300
      •   Website

      Questions & Answers

      Q What is the phone number for ChristianaCare Middletown Emergency Department?

      A The phone number for ChristianaCare Middletown Emergency Department is: (302) 203-1300.

      Q Where is ChristianaCare Middletown Emergency Department located?

      A ChristianaCare Middletown Emergency Department is located at 621 Middletown Odessa Road, Middletown, DE 19709

      Q What is the internet address for ChristianaCare Middletown Emergency Department?

      A The website (URL) for ChristianaCare Middletown Emergency Department is: https://christianacare.org/middletowned

      Q What days are ChristianaCare Middletown Emergency Department open?

      A ChristianaCare Middletown Emergency Department is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is ChristianaCare Middletown Emergency Department rated?

      A ChristianaCare Middletown Emergency Department has a 2.7 Star Rating from 96 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      ChristianaCare Middletown Emergency Department

      Overall Rating

      Overall Rating
      ( 96 Reviews )
      36
      2
      2
      7
      49
      Write a Review

      Jamie Roberts on Google

      image Waited forever as they kept taking back people that came in AFTER me. I'll just let my gallstones explode at home, whatever. You don't care, I don't care. And don't you dare tell ME to go tell this to someone else. YOU DO IT. Your waiting times are way too long and unfair. Simple as that, pass it on.

      Business Response on Google Nov 4th, 2022
      Thank you for your review, Jamie!

      Carlton White on Google

      image Oh my God! This place is horrible!!!! If you are sick, l would advise you not to come here.... it's going on six hours!!!! Haven't been seen yet. Are they really here to serve this community????

      Business Response on Google Mar 3rd, 2024
      Thank you for sharing your feedback. We are sorry that your experience did not meet your expectations. Please help us to improve by providing more information on your experience to our Patient Relations team. They are ready to help, and can be reached at 302-733-1340.

      David Shaw on Google

      image IMy father is on blood thinners and has had a severe nose bleed since 1:00 PM . I brought him here at 6:30 after convincing him to go and it's currently 11:30 and we are still waiting to be seen and his nose is still bleeding. They initially took him in and put a clip on his nose and we haven't been spoken to since. The staff is friendly and professional so far but I would not recommend coming here if you need EMERGENCY care.

      Business Response on Google Feb 21st, 2024
      We are sorry for your experience. Our Patient Relations team is ready to help and can be reached by calling 302-733-1340.

      Mohmed Abouzeid on Google

      image

      Business Response on Google Feb 20th, 2024
      We are sorry for your experience. Our Patient Relations team is ready to help and can be reached by calling 302-733-1340.

      Jennie Mills on ChamberofCommerce.com

      image You read that right! My 9 yr old has been vomiting for over a week now. They tested for two things and made him wait in the waiting area for 2 hours. After they got a room, the registration lady, Brenda, informed my husband, who is black, and son is mixed, that he needed to pay the $250 co-pay at registration, to continue care! WHAT?! We have no outstanding bill, and we always pay our co-pays when we get the bill. I asked if we could just receive a bill as always, and she said, no for years now they have always charged patients prior to being seen! I was just in there Oct, 2023 for an ER visit and got a CT while there. NO FEE WAS DEMANDED! The difference, I am white, and my husband is black. It is 2024, not 1954. Brenda finally agreed, after I told my husband to leave and discontinue care, that we could just be billed as a one-time courtesy. WHAT??? I called patient services who might contact me sometime today. I cannot believe this is how we treat patients! That is disgusting!!! PRE-PAY for EMERGENCY SERVICES!!

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      Overall Rating

      Overall Rating
      ( 96 Reviews )
      36
      2
      2
      7
      49

      Write a Review

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