Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

2.8 - (75 reviews)
25
7
4
6
33
Read Our 75 Reviews

Chamber Rating

2.8 - (75 reviews)
25
7
4
6
33
  • Maurice Williams

    Positives : maintenance (extra star) Negatives:This place is the worse. Cops always here, They take rent up while depleting amenities. You can't wash clothes but on the weekend if you have a 9-5 because they keep the charge machine in the office for whatever reason. Two washers and one dry works. And that's just the tip. But on to the ignorant, lying, high minded, low quality property manager. I won't even give the messy story about me. But I had a friend who was very ill aond she told him he could move into a certain apartment. He needed it because he had trouble walking long distances and had heart problems. He stayed on the third floor, only to turn around and tell him money comes first and moved someone else into said apartment. Unfortunately my friend eventually passed. She is rude, condescending, and absolutely lacks compassion. Not sure how she is still al inhere but its gotta be money related. But if you have any sense DO NOT COME HERE! Check other reviews. No lies told!epak In response, thank you but no thank you. Respect comes upfront, not the back end. Honesty comes upfront, not the back end. Integrity comes up front, not on the back end. I've been a tenant for over 6 years with no issues or complaints and things have continued to deteriorate. What can be made right? Someone already came in my home without notice which I'm sure has to be illegal. And the pest control never said I had any infestation so that was bogus so miss me with the minimal stuff. Common courtesy is minimal. If it isn't ownership, I'm not reaching out to anyone.
    Mar 16th, 2024

  • Tia

    Reading these reviews i will not be getting an apartment there..i drove by today and decided to inquire about an apartment Tuesday after the holiday..thanks for the reviews no way
    Feb 25th, 2024

  • Manny Michaca

    I came to the building to find a new home and building 101 did not have a back door I was very concerned about this and when I tried to call about my concerns and information no one answered for a week straight do not recommend living on this property the pictures on site is very misleading from the inside and out
    Dec 26th, 2023

  • Angelica

    The location is perfect with me being new to the area, especially for commuters. I love that its located near the highway so your only a few minutes away from dining, shopping etc. Overall Ive had a great experience with the staff and maintenance. It didnt take long to get my work orders taken care of, they provide the perfect amount of amenities for the cost and I love my apartment!
    Dec 18th, 2023

  • J. Marie Hair Talk

    Snake infestation please do not waste your time living there. Constantly finding snakes in my apartment I'm being force to move out due to these unhabitable living conditions.
    Dec 14th, 2023

Read Our 75 Reviews

About
The Villas

The Villas is located at 21 Villas Dr #8 in New Castle, Delaware 19720. The Villas can be contacted via phone at 302-322-1172 for pricing, hours and directions.

Contact Info

  •   302-322-1172

Questions & Answers

Q What is the phone number for The Villas?

A The phone number for The Villas is: 302-322-1172.


Q Where is The Villas located?

A The Villas is located at 21 Villas Dr #8, New Castle, Delaware 19720


Q What is the internet address for The Villas?

A The website (URL) for The Villas is: https://www.villasde.com/


Q What days are The Villas open?

A The Villas is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is The Villas rated?

A The Villas has a 2.8 Star Rating from 75 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
The Villas

Overall Rating

Overall Rating
( 75 Reviews )
25
7
4
6
33
Write a Review

Maurice Williams on Google

image Positives : maintenance (extra star)
Negatives:This place is the worse. Cops always here, They take rent up while depleting amenities. You can't wash clothes but on the weekend if you have a 9-5 because they keep the charge machine in the office for whatever reason. Two washers and one dry works. And that's just the tip. But on to the ignorant, lying, high minded, low quality property manager. I won't even give the messy story about me. But I had a friend who was very ill aond she told him he could move into a certain apartment. He needed it because he had trouble walking long distances and had heart problems. He stayed on the third floor, only to turn around and tell him money comes first and moved someone else into said apartment. Unfortunately my friend eventually passed. She is rude, condescending, and absolutely lacks compassion. Not sure how she is still al inhere but its gotta be money related. But if you have any sense DO NOT COME HERE! Check other reviews. No lies told!epak
In response, thank you but no thank you. Respect comes upfront, not the back end. Honesty comes upfront, not the back end. Integrity comes up front, not on the back end. I've been a tenant for over 6 years with no issues or complaints and things have continued to deteriorate. What can be made right? Someone already came in my home without notice which I'm sure has to be illegal. And the pest control never said I had any infestation so that was bogus so miss me with the minimal stuff. Common courtesy is minimal. If it isn't ownership, I'm not reaching out to anyone.

Business Response on Google Mar 16th, 2024
Hi there Maurice,Thank you so much for reaching out and we would love to clarify matters. We aim to provide all our residents with exemplary service, and we need to make this right. We'd also like update you on the new machines that we are installing and offer a reminder that a minimal standard of cleanliness is essential to avoid infestation. Can you reach out to us at [email protected] or 302.322.1172? Thank you so much.

Tia on Google

image Reading these reviews i will not be getting an apartment there..i drove by today and decided to inquire about an apartment Tuesday after the holiday..thanks for the reviews no way

Business Response on Google Mar 3rd, 2024
Hi Tia, We're sorry that you formed a negative impression of us. We are committed to our residents safety and comfort and would love a chance to show you what we're all about! Please reach out to us directly at (302) 322-1172.

Manny Michaca on Google

image I came to the building to find a new home and building 101 did not have a back door I was very concerned about this and when I tried to call about my concerns and information no one answered for a week straight do not recommend living on this property the pictures on site is very misleading from the inside and out

Business Response on Google Dec 23rd, 2023
Hi Manny,Thank you for reaching out. It's important for us to hear from our residents, and appreciate this opportunity to clarify. We reached out on two days ago to all residents of building 101 to let them know that the back door seems to have been broken, and the new parts have already been ordered and are on their way. Maintenance will have it repaired as soon as the new part is delivered. Thank you so much for understanding.

Angelica on Google

image The location is perfect with me being new to the area, especially for commuters. I love that its located near the highway so your only a few minutes away from dining, shopping etc. Overall Ive had a great experience with the staff and maintenance. It didnt take long to get my work orders taken care of, they provide the perfect amount of amenities for the cost and I love my apartment!

Business Response on Google Dec 13th, 2023
Welcome to the Villas, Angelica!Thanks a ton for sharing your thoughts, and please continue to reach out to our staff if we can be of help in any way!

J. Marie Hair Talk on Google

image Snake infestation please do not waste your time living there. Constantly finding snakes in my apartment I'm being force to move out due to these unhabitable living conditions.

Business Response on Google Dec 15th, 2023
Hi, Thanks for taking the time to leave us a review. We would like to clarify that we had an inspector come down the day you complained and we couldn’t find any snakes. We wanted to schedule a follow up inspection but you declined as you weren’t seeing anything. Please reach out to us if there’s anything we can do. We wish you the best of luck in your new home!

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Overall Rating

Overall Rating
( 75 Reviews )
25
7
4
6
33

Write a Review

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