Paul Campanella's Auto & Tire Center Wilmington
-
1015 West 28th Street
Wilmington, DE 19802 - (302) 777-7170
- Website
Hours
Chamber Rating
-
gail Snyder
Apr 13th, 2024 -
Alex Ciotti
We always use Campanellas. Always helpful and knowledgeable. Would recommend to all my friends
Apr 9th, 2024 -
James Erhart
Friendly, knowledgeable and fast
Apr 8th, 2024 -
Pablo Leon Escobar
Response to their message: You are being cynical and hypocrite with two different responses to BBB and to this thread. Your response to BBB demonstrates you do not have idea about automotive mechanics, your business is just changing oil and selling tires. BEWARE of this shop Kennett Square neighbors!!! > On Mar 4 I took my car to Paul Campanellas shop in Kennett Square, PA due to overheating and smoke from under the hood. They diagnosed the problem and recommended repairs and other additional maintenance for a total over $5.2k which I approved trusting their knowledge and advice that the problem will be solved. Less than a week later, the car showed again the engine light on the dashboard which they addressed changing a spark plug (I believe). Days later the car didnt start and showed again the engine light. I called the shop and they arranged a tow truck to pick up the car and take it to their shop. They called me with a diagnosis of a starter motor damage which needed replacement. They said this is unrelated to the first issue and I was charged $1.4k for the tow service plus the replacement and labor of the starter motor. However called me again and said that now they saw another problem and a cylinder head gasket needed replacement and quoted $5k for the new finding. All the time saying that these were unrelated events. I couldnt handle this situation anymore so I decided to tow the car away from this shop and take it to the Chrysler dealership where they are trying to repair the total damage created for the initial misdiagnosis by Paul Campanellas. I sent an email to Paul Campanellas with my formal complaint and refund request of the total money I paid to them. I received a call from a regional service manager (Doug) and he said that these events are absolutely not related and that he called the dealership (without my authorization) to find out about my car. I attached the invoices, diagnosis and email.
Apr 6th, 2024 -
Theresa Land
Mar 30th, 2024
About
Paul Campanella's Auto & Tire Center Wilmington
For over 35 years, Paul Campanella's Auto and Tire Centers have been serving the Greater Delaware area. Our family-owned and operated business specializes in both auto repair and customer service. Currently, our company operates three state-of-the-art facilities to best serve our communities. We cover all facets of car repair and maintenance needs for all Makes and Models of vehicles. We also offer towing and shuttle services. Our customers love our text, vehicle status updates. Our goal is to provide our customers with quality work and honest answers about their cars. Whether you need an Oil Change or have a check engine light we are here for you. We also fix brakes, tires and so much more, Paul Campanella's is what you're looking for!
Contact Info
- (302) 777-7170
- [email protected]
- Website
Services
- Tire Dealers
- Auto Oil & Lube
- Auto Repair & Service
- Automobile Air Conditioning Equipment
- Automobile Parts & Supplies
- Brake Repair
- Towing
Questions & Answers
Q What is the phone number for Paul Campanella's Auto & Tire Center Wilmington?
A The phone number for Paul Campanella's Auto & Tire Center Wilmington is: (302) 777-7170.
Q Where is Paul Campanella's Auto & Tire Center Wilmington located?
A Paul Campanella's Auto & Tire Center Wilmington is located at 1015 West 28th Street, Wilmington, DE 19802
Q What is the internet address for Paul Campanella's Auto & Tire Center Wilmington?
A The website (URL) for Paul Campanella's Auto & Tire Center Wilmington is: http://www.campanellas.com/
Q What days are Paul Campanella's Auto & Tire Center Wilmington open?
A Paul Campanella's Auto & Tire Center Wilmington is open:
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Q How is Paul Campanella's Auto & Tire Center Wilmington rated?
A Paul Campanella's Auto & Tire Center Wilmington has a 4.8 Star Rating from 722 reviewers.
Hours
Related Categories
Ratings and Reviews
Paul Campanella's Auto & Tire Center Wilmington
Overall Rating
Overall Rating
( 722 Reviews )gail Snyder on Google
Alex Ciotti on Google
We always use Campanellas. Always helpful and knowledgeable. Would recommend to all my friends
James Erhart on Google
Friendly, knowledgeable and fast
Pablo Leon Escobar on Google
Response to their message:
You are being cynical and hypocrite with two different responses to BBB and to this thread. Your response to BBB demonstrates you do not have idea about automotive mechanics, your business is just changing oil and selling tires.
BEWARE of this shop Kennett Square neighbors!!!
>
On Mar 4 I took my car to Paul Campanellas shop in Kennett Square, PA due to overheating and smoke from under the hood. They diagnosed the problem and recommended repairs and other additional maintenance for a total over $5.2k which I approved trusting their knowledge and advice that the problem will be solved. Less than a week later, the car showed again the engine light on the dashboard which they addressed changing a spark plug (I believe). Days later the car didnt start and showed again the engine light. I called the shop and they arranged a tow truck to pick up the car and take it to their shop. They called me with a diagnosis of a starter motor damage which needed replacement. They said this is unrelated to the first issue and I was charged $1.4k for the tow service plus the replacement and labor of the starter motor. However called me again and said that now they saw another problem and a cylinder head gasket needed replacement and quoted $5k for the new finding. All the time saying that these were unrelated events. I couldnt handle this situation anymore so I decided to tow the car away from this shop and take it to the Chrysler dealership where they are trying to repair the total damage created for the initial misdiagnosis by Paul Campanellas.
I sent an email to Paul Campanellas with my formal complaint and refund request of the total money I paid to them. I received a call from a regional service manager (Doug) and he said that these events are absolutely not related and that he called the dealership (without my authorization) to find out about my car. I attached the invoices, diagnosis and email.
Theresa Land on Google
Overall Rating
Overall Rating
( 722 Reviews )Write a Review
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