Chamber of Commerce

      Capriotti's Sandwich Shop

      ( 386 Reviews )

      Capriotti's Sandwich Shop
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (386 reviews)
      197
      66
      29
      22
      72
      Read Our 386 Reviews

      Chamber Rating

      3.8 - (386 reviews)
      197
      66
      29
      22
      72
      › ‹
      • Marty Schucker

        Went to Capriotti's for my first time, ordered a chicken cheesesteak. First thing, there wasn't an option for a Buffalo chicken cheesesteak, second the chicken was extremely dry and hard to eat, very light on cheese, cheese is the first part of cheesesteak. The roll was the only good part about the entire experience. Don't call yourself a sandwich shop, if you can't make a sandwich. Service wasn't friendly at all. I will never go to another Capriotti's. Since this review, corporate has contacted me, stating that I need to suggest they add a Buffalo chicken cheesesteak to the menu. No mention of the sandwich itself being horrible, put a link in their response to talk to someone about my experience. No one has reached out to me in over 2 weeks, since I created the ticket, to be contacted about my experience, no offer of compensation for my horrible food. What a awful franchise, they should be ashamed of themselves!!!! Whatever happened to caring for your customers, quality control, and pride in your product? Capriottis has none of these qualities in their business, stay far away from this franchise!!!!
        Apr 8th, 2024

      • JR Richardson


        Apr 3rd, 2024

      • George Kendall


        Apr 3rd, 2024

      • Jaycee Ryderz


        Mar 21st, 2024

      • S M

        Add time to your pickup time so we're not waiting over 10 mins for an order.
        Mar 2nd, 2024

      Read Our 386 Reviews

      About
      Capriotti's Sandwich Shop

      Capriotti's Sandwich Shop is located at 4522 Kirkwood Hwy in Wilmington, Delaware 19808. Capriotti's Sandwich Shop can be contacted via phone at 302-998-0096 for pricing, hours and directions.

      Contact Info

      •   302-998-0096

      Questions & Answers

      Q What is the phone number for Capriotti's Sandwich Shop?

      A The phone number for Capriotti's Sandwich Shop is: 302-998-0096.

      Q Where is Capriotti's Sandwich Shop located?

      A Capriotti's Sandwich Shop is located at 4522 Kirkwood Hwy, Wilmington, DE 19808

      Q What is the internet address for Capriotti's Sandwich Shop?

      A The website (URL) for Capriotti's Sandwich Shop is: https://order.capriottis.com/store/6438

      Q How big is Capriotti's Sandwich Shop?

      A Capriotti's Sandwich Shop employs approximately 20+ people.

      Q What days are Capriotti's Sandwich Shop open?

      A Capriotti's Sandwich Shop is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is Capriotti's Sandwich Shop rated?

      A Capriotti's Sandwich Shop has a 3.8 Star Rating from 386 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      Capriotti's Sandwich Shop

      Overall Rating

      Overall Rating
      ( 386 Reviews )
      197
      66
      29
      22
      72
      Write a Review

      Marty Schucker on Google

      image Went to Capriotti's for my first time, ordered a chicken cheesesteak. First thing, there wasn't an option for a Buffalo chicken cheesesteak, second the chicken was extremely dry and hard to eat, very light on cheese, cheese is the first part of cheesesteak. The roll was the only good part about the entire experience. Don't call yourself a sandwich shop, if you can't make a sandwich. Service wasn't friendly at all. I will never go to another Capriotti's.
      Since this review, corporate has contacted me, stating that I need to suggest they add a Buffalo chicken cheesesteak to the menu. No mention of the sandwich itself being horrible, put a link in their response to talk to someone about my experience. No one has reached out to me in over 2 weeks, since I created the ticket, to be contacted about my experience, no offer of compensation for my horrible food. What a awful franchise, they should be ashamed of themselves!!!! Whatever happened to caring for your customers, quality control, and pride in your product? Capriottis has none of these qualities in their business, stay far away from this franchise!!!!

      Business Response on Google Mar 27th, 2024
      Hello Marty, We appreciate you bringing this issue to our attention. Please let me know when you visited our store as we were closed on March 31st for Easter. Unfortunately, we do not have the Buffalo Cheesesteak on our menu at this time. If you'd like to reach out to our Corporate Franchise and ask for that to be added you can reach them at [email protected] for your sandwich we are very sorry you were not pleased, I do hope you will give us another chance to make you a Caps Addict.Hope to serve you soon.

      JR Richardson on Google

      image

      Business Response on Google Apr 6th, 2024
      Thank you for the 5-star rating! We're glad to have met your expectations. Your support is greatly appreciated.

      George Kendall on Google

      image

      Business Response on Google Apr 6th, 2024
      Thank you for the 5-star rating! We're glad to know you had a positive experience. Your support is greatly appreciated!

      Jaycee Ryderz on Google

      image

      Business Response on Google Mar 20th, 2024
      Jaycee, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.

      S M on Google

      image Add time to your pickup time so we're not waiting over 10 mins for an order.

      Business Response on Google Mar 19th, 2024
      S, Thanks for sharing your experience. Allow me to apologize on behalf of our team. Unfortunately, franchise location do not have control over the allowed pickup time. Customer happiness is important to us and we hope you will give us another chance in the future.
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      Overall Rating

      Overall Rating
      ( 386 Reviews )
      197
      66
      29
      22
      72

      Write a Review

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