Metro Cleaners

This small business is owned and operated by a couple who have been in this location for decades. Ive used their services for alterations a few times, and was pleased with the high quality of work each time.
Sep 30th, 2023

Mrs. Lee did a great job taking the hem up of my bridesmaid dress. The dress had four layers of fabric at the bottom and was a lot of work, but her alteration was impeccable. Wore the dress at the wedding this past weekend and it made me feel like a million bucks!
Sep 6th, 2023

Extremely helpful and considerate. Ive been going to them for five years now and theyve always made my life exponentially easier.
Sep 6th, 2023

Ive been using Mr. and Mrs. Lee for over a year, and they are fantastic! Their attention to detail and customer service is remarkable I regularly use them for both dry cleaning and tailoring, never an issue or complaint! Services: Laundry wash & fold, Alterations
Sep 6th, 2023

I do not wish to compose a negative review about this small business. However, the unprofessional & unkind treatment I received necessitates that I do. Metro Cleaners just lost a potential loyal, congenial customer. Earlier, I called a few times to inquire about a service. My phone connection was poor initially so we couldnt hear one another. Finally, I was able to speak with her. My polite Good morning, Im Celeste. How are you? was met with Uh OK. What do you want? I remained polite asking about dry cleaning service for a 2-piece suit. She stated the price is determined when it is seen. Thats understandable. Ill accept that policy given the good quality results claimed from other reviews. After my Oh okay the call was abruptly ended. I was going to inquire about the price range and time of completion. I called back a few mins later to retry - still cordial. Again, I was met with rudeness. Her words I am busy with a customer I told you the price depends if you dont like the price were inconsiderate. Customers that call via phone are customers too. If busy, simply ask them to hold. The unprofessionalism and disrespect is NO for me. I wanted to love this business based off previous positive reviews. Plus, its less than 10 min. from my home. How disappointing.
Sep 5th, 2023