Metro Motor | Georgetown Shell

I took some time before deciding to post this review, as I wanted to reflect on my experience and share it thoughtfully with others. While I've previously noticed the receptionist's somewhat abrasive demeanor, I had chosen to overlook it until a recent incident. Upon dropping off my car for a scheduled repair, a brief misunderstanding arose regarding why I wasn't immediately informed that the mechanics couldn't see me that day and that I would need to return the following day. This led to an unexpectedly harsh response from her, including a string of profanities directed at me. Such behavior raises concerns about her suitability for a public-facing role, as it demonstrates a lack of the professional demeanor expected in customer service.
Mar 30th, 2024

Mar 28th, 2024

Thanks so much to the Metro Motor Shell service team for taking care of my car recently! As usual the quality and reliability was outstanding!
Mar 26th, 2024

Great communication and high-quality repairs and maintenance work. Services: Auto body & trim replacement, Auto maintenance
Mar 18th, 2024

Absolutely reliable! Good guys!
Mar 12th, 2024