Coast Dental

Save your time and money and go elsewhere. The dentist works on multiple people at a time and leaves the room multiple times during the process of helping you. They dont follow state required PPE (use their phones behind the patients back, put on dirty gloves theyve already used, and they dont provide safety glasses) I should have walked out but instead paid 165 dollars and am now in immense pain when I was NOT prior. This place needs shut down. Extremely unprofessional and purposefully putting patients health at risk.
Mar 10th, 2024

I like very good service only that it is catty
Oct 18th, 2023

Could have told me their office isn't currently in bonita as a new patient. Drove all the way here for nothing from fort Myers. Appointment setter sucks at her job. Thanks for nothing
Oct 3rd, 2023

SAVE YOURSELF THE HEADACHE This is the WORST business Ive encountered. I went to Coast Dental for a teeth cleaning. They upsold me on their version of Invisalign- Coast Dental Clearaligners, which was fine. I was in the market for something along those lines and they happened to provide the service. Immediately upon showing interest in Clearaligners, I was bombarded mid-teeth cleaning by women with iPads and paperwork asking for my debit card- almost as though being pushed to sign and agree so they could make the sale. Very unprofessional but I chose to overlook- my mistake and I regret it deeply. I scheduled my appointment for my Clearaligners and was told they would be in within a month. Almost 2 months goes by without a call from the business. I had already made a down payment and 1st installment. I left multiple voicemails after the month had gone by. None of which were returned. I felt almost scammed. Finally, I received a call asking to schedule. The staff was relatively unprofessional by my 2nd visit. I walked in on the girls behind the front desk snickering and making rude comments about a customer always being late or missing their appointments. This was an immediate 2nd red flag. I was given my 1st tray and they detailed the plan for my corrective trays. 8 trays and 3 rounds of IPR. They deviated from this plan on my 3rd visit by doing the IPR an appointment early and gave me 2 trays, telling me to come back in a month. My appointment a month later rolls around and come to find out- the location closed. No notice, no messages, no rescheduling, absolutely NOTHING from Coast Dental. Ive contacted the business 3 separate times asking for my trays to be sent to another location, seeing as Im still paying for a service I am no longer provided. Every one I have spoken to says they cannot help and they have no information on when the location will open back up. They still have 5 of my trays and I am due for 1 last round of IPR. I already contacted the Patient Quality Assurance or Customer Service, which was honestly a huge waste of time. So honestly, if anyone from corporate sees this review and responds, this is a last attempt from me before I take legal action. I have been told 3 times now that corporate would reach out within 48 hours. I have not heard from corporate. I asked for a number to contact corporate directly and was informed they only reach out to me, I cannot contact them. Extremely unprofessional. I left a complaint with the BBB, asking for a resolution and a simple call back. Still, I have not heard anything. This is quite literally the most appalling business. And honestly what youre pulling doesnt sound legal.
Jan 20th, 2023

New location due to the Grand Bay location being flooded during hurricane Ian still waiting for the doctor to return
Jan 12th, 2023