Ignacio G. Borbolla: Allstate Insurance

I've never had a better or more attentive agency for my insurance, excellent service !
Dec 30th, 2023

Nov 8th, 2023

I do very well with Allstate
Oct 5th, 2023

UPDATE: 2023 Be cautious of Allstate and/or this agency. - In 2020, I joined Allstate through the Borbolla Agency. They initially quoted me a reasonable price of $585 for my condo insurance in Miami. However, the premium nearly DOUBLEDto $1086 just a year after that, in 2021 (there were no claims that year). I objected, but I was told that "all policies are increasing," or something along those lines. I posted a negative review in order to warn others, but I maintained the insurance. Now, two years later, in 2023, I find that the cost of my insurance has nearly DOUBLEDyet again,to $1,959. (**Note: I had an apartment flood and received a claim number, but I never filed a claim for payment. I handled everything myself. They still sent me a denial letter, although I never asked for reimbursement because the claim number was out of caution). In any case, I've only been with their company for THREE YEARS, and my premium has nearly DOUBLED, TWICE. I am not unreasonable. I obviously expect incremental increases, even by a few hundred dollars, with renewals, but nearly DOUBLING, TWICE, within THREE YEARS? Really? Beware. ORIGINAL REVIEW 2020: I like the Allstate app, policy and website, BUT this agency is suspiciously close to running a "Bait-and-Switch" with their practices. I joined Allstate just one year ago, though this agency, and on my FIRST yearly renewal they DOUBLED the premiums on my Condo policy (Roughly from $580 to $1100). No detailed explanation was given by them other than, - These are rough times and rates have changed. - Additionally, it took me FOUR calls and separate conversations with multiple sales staff, over the course of two weeks to get someone to look at my policy to see if I can save anything and explain the rate change. When I first became a customer, all quotes and agreements to sign up were taken care of in one call (with follow-up email). I have not decided if I am staying with them because the ALLSTATE rates might actually be competitive but, getting people to sign up with a low entry rate and doubling that rate a year later, while also not being responsive to questions, is not professional to say the least.
Sep 30th, 2023

Great Service
Aug 20th, 2023