BOXEX Doral | BOX EXPRESS Courier |

Mar 7th, 2023

(Translated by Google) I have used them for several years, they are excellent (Original) Por varios aos los he utilizado, son excelentes
Apr 19th, 2020

(Translated by Google) For me it was fatal, bad logistics, in a few words totally dissatisfied they never came to pick up my shipment and they made me waste a lot of time. (Original) Para m fue fatal , mala logstica, en pocas palabras totalmente inconforme nunca llegaron a recoger mi envi y me hicieron perder mucho tiempo.
Aug 18th, 2018

Generally, my review for box express would be a double 5 stars, all the way from Omaira who is very pleasant, efficient and extremely helpful, to the delivery persons who have always been friendly and profesional when delivering to the house door in Colombia. I have been a loyal customer for over 30 years. However, in the last 3 months, we have lost two boxes, not Box Express' fault, but the Colombian Customs', who after opening the two boxes, decided that the second hand clothes we sent, were not second hand and we needed to pay more taxes in order for them to release the boxes. We declined the payment, so lost them both. The two boxess were sent about a month apart, to the same address, to which I have sent countless of times. The second time this happenned I felt targeted. Although I do not blame Box express for this, now I have paid about $150 dollars to send second hand clothing to family menbers who are in need, and the items were kept by the Colombian Customs department. If their rules/taxes have changed, Box Expreased should be notified. I can't take any chances and will have to think hard before sending anything else, you will start losing costumers if this continues. Please speak to the correct Colombian authorities, or your business will suffer. As for what I've heard from others, this did not only happen to me...
Jan 2nd, 2023

(Translated by Google) Definitely a disaster, I sent a box to Colombia with Christmas gifts for my family and they opened a huge hole in it to remove part of the content, and then they covered it with the same company tape and in that bad condition they delivered it to Colombia. On December 31, 2020 I filed the claim with all the evidence of the THEFT and just now in February 2021 they tell me that it is very sad that they could not deliver the package as I would have wanted and that I please send them my bank details to compensate me with 30 dollars. Eye, I do not recommend them!!! They are the most expensive on the market and the most thieves (Original) Definitivamente un desastre, envi una caja a Colombia con los regalos de navidad para mi familia y le abrieron un hueco enorme para sustraer parte del contenido, y despus taparon con el mismo tape de la compaa y en ese mal estado la entregaron en Colombia. El 31 de diciembre de 2020 present el reclamo con todas las evidencias del ROBO y apenas ahora en febrero del 2021 me dicen que mucha pena que no pudieron entregar el paquete como yo lo hubiese querido y que por favor les envi mis datos bancarios para indemnizarme con 30 dolares. Ojo, no se los recomiendo!!! Son los ms costosos del mercado y los ms ladrones
Oct 1st, 2020