PNC Bank - CLOSED

The PNC app fumbled a Visa bill payment resulting in late fee and interest, but it looks like they are resolving the issue.
May 11th, 2023

I HAVE BEEN HUNG UP TWICE TRYING TO CALL THE BRANKS!!! POOR CUSTOMER SERVICE!!!
Sep 15th, 2021

Feb 18th, 2021

Sep 14th, 2020

So we love the people that work at the bank but as for the bank itself, the client's best interest is not priority. We currently use three banks and bbva has proven to be worst of the three. First, I'll start by saying I've had nothing but issues with mobile/online banking since day one. Julia did help me fix it and now I'm having the same issue a yr later. Next, I'll discuss the how every chance the bank gets to get money from you, they will. If you get a cashier's checks as a MEMBER your charged $10 v.s some other banks give them free for members even with a complimentary envelope to use with the check. If deposit a check of a certain amount they hold it 5 business days v.s other banks who hold them 3 business days. If you accidentally overdraft they charge you $75 per day on top of the overdrafted amount after 3 days overdrafted v.s $35 and $25 per day after an allotted 14 days to correct the issue of the overdraft with other banks. So based on these findings after banking with BBVA for about a yr give or take we have decided to close our business with them and continue with our other two banks. This is our decision based on our experience with multiple banks. We encourage our viewers to do their own research when finding a good quality bank. Thank You for year of service! Again we love the staff just not the bank quality.
Oct 27th, 2020