PNC Mortgage

I read the reviews before coming to this location and thought, the reviews aren't always right. I was wrong. I am waiting on the bank to open and I'm disappointed already. The representative approached while I was waiting for the bank to open and his approach was tasteless to say the least. I am anticipating and unpleasant experience once they open, simply because of previous reviews and the unprofessional encounter I had right before opening. Never had a representative address me about waiting for the bank to open. I won't be coming back to this location again though. P.S. without customers you have no organization.
Sep 15th, 2023

This location screams fraud. I dont bank here and they kept calling for no reason
Sep 12th, 2023

I never write any reviews but if I could give a negative to this branch they would Def receive it. My wallet was stolen. Customer service was amazing!!! After contacting customer service they made an appointment for this branch to have my account closed and open a new or even assist with issuing a new card and after showing up to my appointment early they refused to help me. There was no other clients in the branch and the assistant branch manager was one of the people who refused to assist me because it was "close to closing." Then started using the excuse that other people walked in and they needed to be assisted as if I was skipping a line that wasn't there, I arrived while there were no clients there and I've been with this bank for 10+ years just to be treated this way. This branch needs to clean house. I hope corporate sees this. Never wasting my time on this branch ever again
Aug 21st, 2023

Jan 14th, 2023

Great bank, very satisfied
Nov 23rd, 2022