Highly recommend Doctor Terrazzo Cannot say enough good things about the professionalism and quality of work that these guys put out consistently. A big shout-out to the individuals at Doctor Terrazzo for their hard work and dedication to their craft. THANK YOU!!! Jun 6th, 2024
Reaperz
My husband and I were so pleased with this company! Workers are very professional and polite. They gave us exactly what we wanted , and no hidden cost, beautiful job! We highly recommend Doctor Terrazzo! Jun 3rd, 2024
B Pianta
I would like to thank Dr. Terrazzo and his team for always doing a fantastic job. We have worked with several vendors and trades but the owner of Dr. Terrazzo genuinely cares about his clientele. They have done several of my clients' floors from concrete polishing to terrazzo floors and made them look spectacular! All day long I recommend this 5 star professional group to family, friends and other trades. May 7th, 2024
Sean Smith
Dr. Terrazzo and his team were able to fit me in their busy schedule much quicker than I anticipated, and also did a wonderful job of cleaning, polishing, sealing/ protecting, and bringing back to life the approximately 850 sq ft of Terrazzo in a customer's house of mine. They were punctual, professional, and effectively communicated every step of the way. If you're looking to have your Terrazzo restored to its original beauty or concrete stained/ polished, I would highly recommend Dr. Terrazzo and his team. Apr 17th, 2024
Denmar Dixon
I contacted Chris at Dr Terrazzo to do a restoration on 3800 sq ft of Mexican Saltillo tile outside. They seemed experienced and were responsive. Told me their process would get the job done. They came out and ran a machine for a little more than a day and then sealed the tile with 2 heavy coats of Ishine sealer. While initially when wet it looked ok. Within a few hours to a day, it had a purplish look in areas and tiles had a white haze and it was clear his process with the machine did not remove old sealer. I called and explained to Chris the issues. After discussion about process, he sent his guys out again and attempted to redo an area with a stripper. It was terrible. It was clear they had no experience with the process. After a day and a half with the tile in that area worse than before they left. I contacted Chris and offered to cover his expenses if he would return the balance. He refused. said he wanted to come out and fix it again. Based on the first two attempts I was not willing to allow them back with no confidence in ability to fix it. I contacted another company who did a great job restoring tile even after the first damage done. I would not recommend Dr Terrazzo / Chris at all. May 17th, 2024
Highly recommend Doctor Terrazzo Cannot say enough good things about the professionalism and quality of work that these guys put out consistently. A big shout-out to the individuals at Doctor Terrazzo for their hard work and dedication to their craft. THANK YOU!!!
Business Response on GoogleJun 6th, 2024
Thank you!
Reaperz on Google
My husband and I were so pleased with this company! Workers are very professional and polite. They gave us exactly what we wanted , and no hidden cost, beautiful job! We highly recommend Doctor Terrazzo!
Business Response on GoogleMay 31st, 2024
Thank you, we love making our customers happy!
B Pianta on Google
I would like to thank Dr. Terrazzo and his team for always doing a fantastic job. We have worked with several vendors and trades but the owner of Dr. Terrazzo genuinely cares about his clientele. They have done several of my clients' floors from concrete polishing to terrazzo floors and made them look spectacular! All day long I recommend this 5 star professional group to family, friends and other trades.
Business Response on GoogleMay 19th, 2024
Thank you Babette! You and your team were amazing to work with!
Sean Smith on Google
Dr. Terrazzo and his team were able to fit me in their busy schedule much quicker than I anticipated, and also did a wonderful job of cleaning, polishing, sealing/ protecting, and bringing back to life the approximately 850 sq ft of Terrazzo in a customer's house of mine. They were punctual, professional, and effectively communicated every step of the way. If you're looking to have your Terrazzo restored to its original beauty or concrete stained/ polished, I would highly recommend Dr. Terrazzo and his team.
Business Response on GoogleApr 14th, 2024
Thanks so much, Sean. It was our pleasure to make you and your customer. Very happy. Call us if you ever need us again thank you.
Denmar Dixon on Google
I contacted Chris at Dr Terrazzo to do a restoration on 3800 sq ft of Mexican Saltillo tile outside. They seemed experienced and were responsive. Told me their process would get the job done. They came out and ran a machine for a little more than a day and then sealed the tile with 2 heavy coats of Ishine sealer. While initially when wet it looked ok. Within a few hours to a day, it had a purplish look in areas and tiles had a white haze and it was clear his process with the machine did not remove old sealer. I called and explained to Chris the issues. After discussion about process, he sent his guys out again and attempted to redo an area with a stripper. It was terrible. It was clear they had no experience with the process. After a day and a half with the tile in that area worse than before they left. I contacted Chris and offered to cover his expenses if he would return the balance. He refused. said he wanted to come out and fix it again. Based on the first two attempts I was not willing to allow them back with no confidence in ability to fix it. I contacted another company who did a great job restoring tile even after the first damage done. I would not recommend Dr Terrazzo / Chris at all.
Business Response on GoogleJun 1st, 2024
We are sorry this didn’t turn out the way either of us wanted. One can tell by our reviews and photos this is not the case. The customer wasn’t happy, we sent our team back 6 hours away to rectify issues, at which time our staff was asked to do things we don’t normally do, and to use a product he bought. We used HIS product he bought and recommended, and he wasn't happy with results. Our sealer has a purplish tint to it,m as it has a high UV content in it, had he given it appropriate cure time, it would have been better. We don’t like to use solvent based sealers on outdoor tiles, as when they need to be redone, it’s very harmful on the tiles themselves. We always look at the long term ramifications, not just the here and now to hurry up and get done. As far as "white haze" or "a purple color" the product used has a cure time that does not produce instant results. The customer even had my employees PRESSURE WASHING the tile, thinking what he had read on the web was the correct thing to do. At no time did we refuse to come back and try to rectify any issues, the customer decided to go elsewhere. We have signatures accepting the work that was done, and we’re more than willing to do whatever it took to make him happy. We weren’t allowed that opportunity, based on his decision to go elsewhere. This unfortunately is an example of what too much time on the web forming your own opinions gets you, again, we're sorry you didn't choose to let us return and redo the job.