Cold Stone Creamery

Apr 4th, 2024

Amazing Service! Had a blast hanging with my friends at this place! If youre in need of some ice-cream head here! Parking: Whole lot of parking! Like a lotttttttt! Wheelchair accessibility: Theres space for a wheel chair!
Apr 1st, 2024

Mar 15th, 2024

During my recent visit to a Cold Stone store, I observed a single employee handling a large number of customers, around 10, during the 45 minutes I was there. Despite the overwhelming workload, the associate made a commendable effort to assist everyone without any additional support. This situation seemed to highlight the corporate pressure for profit without considering the impact on individuals. It's disheartening to witness such circumstances at a place like Cold Stone, known for its customer service and quality. If this location is a franchise, I believe a review of their license is warranted, and if it's a corporate location, addressing this issue with the manager and upper management is essential. Ensuring adequate staffing levels and support for employees is crucial to maintaining the integrity of the Cold Stone brand and providing a positive experience for customers.
Feb 13th, 2024

Jan 28th, 2024