The Gates Hotel South Beach - a DoubleTree by Hilton
-
2360 Collins Avenue
Miami Beach, Florida 33139 - (305) 860-9444
- Website
Hours
Chamber Rating
-
Hartwig
Good location, room a bit dark, overall recommended
Apr 8th, 2024 -
Chinthan Yajamaan
Bathroom door was never closing, fridge was in bathroom which is very unhygienic
Apr 7th, 2024 -
Hilal Polat
As a Hilton Honors member, my family and I chose The Gates by Hilton for our recent business trip to Miami due to its convenient location. While the hotel's warm cookies upon arrival were delightful, our stay was unfortunately marred by significant issues that overshadowed any positive aspects. Upon arrival, we were greeted with a delay of 1-2 hours before our room was ready, despite having made a reservation. Additionally, the hotel mistakenly booked us for two rooms, resulting in confusion and unnecessary time spent resolving the error. The most concerning issue arose upon receiving our final bill, which included a $400 smoking fee. This charge was inexplicable as none of us smoke, and it was disappointing that the hotel failed to rectify the situation despite our attempts to resolve it. They sent us a smoking report, which doesn't justify anything. Hilton should research whoever is getting these reports, because we were shocked to see a report of something that has not been done. Despite our efforts to address these issues with the hotel, we received no resolution, leaving us feeling neglected and frustrated. While the location of Gates by Hilton was convenient for our business trip, our overall experience was marred by delays, billing errors, and unresponsive staff. As a loyal Hilton Honors member, I cannot recommend this hotel until significant improvements are made to address these recurring issues and restore customer confidence. Sincerely, Turgay Polat
Apr 3rd, 2024 -
Ana Argenal
Apr 1st, 2024 -
John Roggeveen
Mar 31st, 2024
About
The Gates Hotel South Beach - a DoubleTree by Hilton
Daily Resort Charge includes: WiFi: 2 beach chairs & towels: 2 water bottles refillable throughout stay: 1 hour e-bike rental: 30 min. water sport access: daily activities including poolside DJ, games, & henna tattoos: poolside refreshments: 10% off at K’alma Spa.The Gates Hotel South Beach – a DoubleTree by Hilton, is an upscale hotel that was built in June 2015. This full-service hotel is located on famous Collins Avenue at 23rd Street in the heart of South Beach and is across the street from the Atlantic Ocean. Convenient to all that South Florida has to offer, the hotel is only steps from Lincoln Road, Ocean Drive and South Beach’s best dining, shopping, nightlife and entertainment – as well as convenient to downtown. The hotel is also convenient to the Biscayne Bay Marketplace, Bal Harbour and the Design District.Boasting 235 modern guest rooms including 17 suites, the hotel offers many in-room amenities including a 42-inch television, mini-fridge, microwave and laptop-size safe. Some guest rooms have patios or balconies, and some rooms have lake or city views. Hotel amenities include an outdoor pool with whirlpool spa, lobby bar, fitness center, business center, Concierge Services and a full-service on-site restaurant. The hotel has three meeting rooms to host special events.The hotel is located 9 miles North of Miami International Airport and 28 miles South of Fort Lauderdale/Hollywood International Airport and is also close to the Port of Miami and Miami Beach Convention Center. The Gates Hotel South Beach – a DoubleTree by Hilton is 100% non-smoking. Valet parking is available, at our Liberty Street entrance. There is 24-hour security on-site.
Contact Info
- (305) 860-9444
- (305) 860-9933
- Website
Brands
- DoubleTree by Hilton
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for The Gates Hotel South Beach - a DoubleTree by Hilton?
A The phone number for The Gates Hotel South Beach - a DoubleTree by Hilton is: (305) 860-9444.
Q Where is The Gates Hotel South Beach - a DoubleTree by Hilton located?
A The Gates Hotel South Beach - a DoubleTree by Hilton is located at 2360 Collins Avenue, Miami Beach, Florida 33139
Q What is the internet address for The Gates Hotel South Beach - a DoubleTree by Hilton?
A The website (URL) for The Gates Hotel South Beach - a DoubleTree by Hilton is: https://www.hilton.com/en/hotels/miamhdt-the-gates-hotel-south-beach/?SEO_id=YEXTN-AMER-DT-MIAMHDT&y_source=1_MzcxMzgwMy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is The Gates Hotel South Beach - a DoubleTree by Hilton?
A The Gates Hotel South Beach - a DoubleTree by Hilton employs approximately 20+ people.
Q What days are The Gates Hotel South Beach - a DoubleTree by Hilton open?
A The Gates Hotel South Beach - a DoubleTree by Hilton is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is The Gates Hotel South Beach - a DoubleTree by Hilton rated?
A The Gates Hotel South Beach - a DoubleTree by Hilton has a 3.7 Star Rating from 1600 reviewers.
Hours
Ratings and Reviews
The Gates Hotel South Beach - a DoubleTree by Hilton
Overall Rating
Overall Rating
( 1600 Reviews )Hartwig on Google
Good location, room a bit dark, overall recommended
Chinthan Yajamaan on Google
Bathroom door was never closing, fridge was in bathroom which is very unhygienic
Hilal Polat on Google
As a Hilton Honors member, my family and I chose The Gates by Hilton for our recent business trip to Miami due to its convenient location. While the hotel's warm cookies upon arrival were delightful, our stay was unfortunately marred by significant issues that overshadowed any positive aspects.
Upon arrival, we were greeted with a delay of 1-2 hours before our room was ready, despite having made a reservation. Additionally, the hotel mistakenly booked us for two rooms, resulting in confusion and unnecessary time spent resolving the error.
The most concerning issue arose upon receiving our final bill, which included a $400 smoking fee. This charge was inexplicable as none of us smoke, and it was disappointing that the hotel failed to rectify the situation despite our attempts to resolve it. They sent us a smoking report, which doesn't justify anything. Hilton should research whoever is getting these reports, because we were shocked to see a report of something that has not been done.
Despite our efforts to address these issues with the hotel, we received no resolution, leaving us feeling neglected and frustrated.
While the location of Gates by Hilton was convenient for our business trip, our overall experience was marred by delays, billing errors, and unresponsive staff. As a loyal Hilton Honors member, I cannot recommend this hotel until significant improvements are made to address these recurring issues and restore customer confidence.
Sincerely,
Turgay Polat
Ana Argenal on Google
John Roggeveen on Google
Overall Rating
Overall Rating
( 1600 Reviews )Write a Review
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