Pamela Brumer: Allstate Insurance

We have been customers of All State for more than 20 years. This is a TOP NOTCH operation !! Flavio provides excellent customer service and goes beyond the call of duty to make sure his customers are happy. Thank you for your hard work and dedication !!!
Apr 8th, 2024

I was dealing with Floding issues in my apt and the only time needed insurance: no help and was ignored the whole process! terrible experience, 7 months waiting for compensation. Person taking care of my file left and no one took over and now they claimed they never received pics etc and wouldnt refund a dime of my lost items although i am paying insurance and i am covered! now that its time to pay, Allstate doesnt take any responsibility and postpone their responsibility and making it so difficult. Unprofessional, bad faith, 1st time i deal with this as tenant and struggling. very very unfair. i am in my rights and victim of incompetent staff. very tempted to take legal action. if only a Mgr would see that review! so needless to say i am very dissatisfied with Allstate and they didnt come up clean at all. Not sure what to do to be reimbursed what i am entitled to. so much aggravation for no reasons. If anyone has an advice, i take it. Tks.
Apr 4th, 2024

Great service :)
Mar 23rd, 2024

As far as the Allstate office in Miami Fl. I was not impressed with Ms. Brumer when you are faced with serious problem I thought since her name was on my welcoming back letters and then dropping me she would reply but nothing. A gentleman named Favio T. helped me out. He knew what he was talking about and RETURNED my call.
Mar 19th, 2024

I am extremely happy to have bought my condo and car insurance with Allstate. Although I have not yet had any claims (hope I'll never have), their fees are fantastic as compared to my previous insurers.
Mar 5th, 2024