AT&T Store

I wouldnt recommend this store to anyone we were in the store for hours. while the phone data was transferring, we were told we could not leave the store and bring back the phone. This is the first time I was told by AT&T that I have to return my trade-in phone at the store. Historically we ship the phone even online their policy indicate that we ship the phone. They said it is a policy that I have to leave my trade-in phone at the store. However, they couldnt show me any documentation, because of that, I stayed in their store for hours with two of my kids who are three and six-year-old. I honestly dont recommend this store.
Mar 12th, 2024

Quick instore service.
Jan 19th, 2024

Oct 7th, 2023

Horrible customer service on Sunday morning and afternoon. Stopped in needing to upgrade phone, one guy working and all he says is its going to be at least an hour wait. There was one other person in the store. We ended up going to another ATT location and getting the phone. A few hours later I stop back into this store as it is 3 minutes from my house and I had a messaging problem. Same guy working and all I get is I dont have an iPhone so I wouldnt know how to help. you can call ATT customer service. Im choosing to come in because ATT over the phone is so difficult! You work at a phone store and you wont even attempt to troubleshoot on a slow Sunday afternoon?? Will not be going back there and I have been a customer for over 15 years.
Sep 16th, 2023

The American guy there very unhelpful and unhappy! I never recommend this place
Aug 10th, 2023