Digital ShortCutz Marketing Agency

Aaron(mgr) has two employees who gave me and my wife the runaround when my ups shipment showed it had been delivered to their store. They sent me to look for box ats UPSHub in Naples. Over a week later after box was lost per the stores story, wife was at store to mail another UPS item. then was told box was there! All along! Store employee Tried to charge us access fee $10.00. We go to our local UPS store out of convenience. But buyer beware. Be prepared for both unfriendly and unhelpful service. definitely question their pricing. They are not going to give you best price. Im sorry a couple employees going thru the motions can and do jeopardize the efforts of a small businessman trying his best like Aaron.
Jan 25th, 2023

Using for 10 years. All packages accounted for. Hard workers!
Jan 2nd, 2023

I won't drop anything off there anymore. It was fine until it wasn't. 2 pkgs "supposedly " scanned n given 1 receipt. 1 item never got returned to Amazon. Amazon told me the ups receipt had a glitch. Founds fishy. If u fo have to go there, demand 1 receipt for each item.
Dec 15th, 2022

Shipped a package two days ago via next day air for a specific time. The lady that assisted me was extremely polite and helpful. However, the packaged was not received by the guaranteed time and date. I spoke with "Jeff" and he literally insulted me at the beginning of the call. I stated I shipped a package to be received by a certain time and he said " I doubt you selected by 3pm." ( I ACTUALLY DID I have the $48 receipt to prove that) He then aggressively stated you know what yeah the customer is always right. This guy has no sense of customer service to say the least. As a matter of fact I will never ship a package at this location ever again because I was not rude and I require the same respect I give.
Dec 10th, 2022

The customer service is lousy (Except Mario he is great), an attitude that makes you want to never go back to this business. I hope my package arrives safely
Oct 6th, 2022