Pet Supplies Plus Naples (Kings Lake Square)

Love this store - the selection is great and the staff is so pleasant and helpful!
Mar 24th, 2024

The store is good and offers good facilities, but... Tonight, I walked in the store with my dog to give him a wash. I arrived at the plaza and it was raining cats and dogs. I waited for a few minutes in the car in hope for the rain to settle. In vain. So I walked all soaked and waited for someone to serve me. With nobody at the counter, after a few minutes I rang the bell - still soaked. A young lady showed up and refused to allow me to wash my dog because they were "closing". The time was 8:03. I asked what time they close. She went to call someone else. Another young lady came and said that they cannot serve me because they close at 9:00. What I should have expected - if I were in civilization - was to acknowledge my condition and offer me a towel to dry my hands if anything. I guess traveling for 45 minutes each way, with the delay because of the rain was of no interest to the young ladies, no matter whether I can be a customer to the store or not. Besides that incident, I have to admit that this is a very good place that I have been using for their products and their services. It is clear that we need to be there earlier to make sure they don't shut down the doggie showers already. I'll be there before 7:45 pm next time.
Feb 21st, 2024

Huge selection, friendly staff if you want it they have it
Feb 4th, 2024

I dropped by to get some science diet for my cat and was immediately greeted and ask if I needed help finding anything. It was such a nice change to have such super polite staff! I'll be visiting again!
Jan 17th, 2024

The store has so much to offer and the employees were all around and so helpful. I will be back as we have a new puppy!
Dec 8th, 2023