Enterprise Rent-A-Car

I had a good experience the workers there are a little bit overworked for the amount of customers are coming in but they did their best and I had a good service
Mar 29th, 2024

Mar 13th, 2024

Thank you Norm for sorting out the car, I understand that it was the IT system and we got there in the end.
Jan 31st, 2024

Jan 29th, 2024

Enterprise Car Rental Company is, generally, the most convenient rental agency for me. However, our most recent experience with Enterprise had a flaw. Upon return of the rented vehicle to Rosen Center, 9840 International Drive, Orlando, Florida all of my confidence in that company fell apart. At the return time of 3:00 p.m. on April 5th I was met with disappointment. I asked for a ride back to my hotel just 4 miles distant. All three of the Enterprise employees present declined to provide transportation. All three of those people were indifferent to my need and were, otherwise, just involved in playful chat with each other. There were no other customers present and I was attended to only after saying excuse me, I would like to return a car. None of the three were even interested in seeing whether or not I had filled the gas tank. I was asked how would you rate Enterprise customer service?. My response was Until now it was great. Too bad Enterprise - your Rosen Center Staff is populated with unconcerned individuals. My taxi fee back to my hotel was $42, another major disappointment since the distance was only 4 miles.
Apr 5th, 2024