BMO Bank N.A Branches

Feb 1st, 2024

Worst bank I've ever dealt with in my life. Highly wouldn't recommend.
Jan 6th, 2024

Elayne was professional and efficient. Opening up a new bank account with BMO in Port Charlotte was easy.
Nov 12th, 2023

Horrible company. They bought out my bank of the west account and everytime I call I get someone that barely speaks English and they won't give me access to the info on my account and won't take a payment. They keep telling me I need to download their app or set up an account through them online which I will not do. I didn't need it through bank of the west so they will need to have the same services offered by the previous lender. I keep trying to get to a supervisor and they put me on hold for over an hour or they hang up. All I can say is IF YOU EVER NEED A LOAN OR BANKING SERVICE DEFINITELY DONT USE THIS JOKE OF A COMPANY.
Oct 31st, 2023

Incompetent Personal Bankers Im having the worst experience with this bank! The bankers (I had the unpleasant opportunity to have the blonde Spanish woman help me, she was the rudest person working in customer service I have ever met. If you dont like people why are you working in a position where you deal with people!) are frustrating, you say something they don't like, they get in their feelings and delay your requests just to inconvenience you more, she was rude, unprofessional and just awful at her job! Whenever you need something, you need to mail or fax in a request to get it, then you have to wait for approval, and if they FEEL like being nice, will send or transfer your request either the next day or the next week!!! They're racist as well because whenever I have my husband (white man) going in to do business with them, they treat him very well (a little too well if you know what I mean), greeting him with a smile and helping him right away, before you know, he's already out the door feeling like the king he thinks he is. But when I walk in I'm waiting for 20 minutes, I say the longest I've waited to be helped was half an hour when I obviously see employees standing to the side drinking their coffee, taking calls and talking to each other while ignoring the only customer in the branch, I don't get greeted with a warm welcome, not even a smile, and all of a sudden, there's a problem with my request. An hour later they figure out the situation and send me on my way. They are completely unprofessional, the branch is clearly run by incompetent people who hire even further incompetent people. Literally go to any other bank to get the basics of customer service.
Nov 18th, 2023