Petco Vaccination Clinic

Very professional and fast.
Jan 18th, 2024

Dec 3rd, 2020

I went to Petco in venice for DHPP vaccine, but had a display of a very unprofessional behavior from the clinical staff. My dog was placed on the scale and was touched, suddenly on the back, to move sideways, because the dog got startled and growled, she was labeled aggressive, which was understandable. However, to get the shot, one staff member had her body on top of my dog to pin her down, and had her arm around my poor dog's neck, like on a wrestling style grip. Then, a nosel was placed..at that point, my small breed german rottie was crying, in a very low tone, still another person threw a towel over the poor dog's face! I was in choque to see so much unprofessional, untrained and uncaring behavior. In addition, I was charged more than my initial quote, vital signs were written but NEVER taken; and when I questioned about their aggressive approach to handle my dog, the person in charge said the dog was aggressive!! From having growled at the scale? Noone had a nice approach to my poor animal who was NEVER treated in such horrible fashion. If you still want to take your chances at that place, I wish you a better experience...
Feb 4th, 2023