Chamber of Commerce

      Verizon

      ( 444 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (444 reviews)
      222
      81
      46
      22
      73
      Read Our 444 Reviews

      Chamber Rating

      Verified Member
      3.8 - (444 reviews)
      222
      81
      46
      22
      73
      › ‹
      • Trad Smith


        Mar 2nd, 2024

      • Lucee Lou

        Went in and was greeted and checked in by an employee(short white skin male) and informed him on what I needed. The employee let me know he would go check and that I was next. As others came in and checked in the employee seemed to begin assisting a customer (male w/white skin tone). The employee went on to go to the back and bring out items that the customer apparently was interested in. I then went to ask him did he find my items and he acted as if he couldnt remember what device I needed help with and asked a brown skin employee questions about my questions. I dont know if it was a racial thing BUT the customer he was assisting came in AFTER a brown skin tone lady who came in behind me. I then proceeded to leave because if you arent going to give proper customer service I will NOT spend my money there.
        Jan 15th, 2024

      • Jerel Johnson

        I dropped in for a minor issue and had it resolved within minutes. Great customer service.
        Dec 27th, 2023

      • Sean Sheppard


        Nov 21st, 2023

      • Matt

        Absolutely a waste of time every time I come. Always the call customer service
        Oct 17th, 2023

      Read Our 444 Reviews

      About
      Verizon

      Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English
      • Spanish

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 1100 N Westover Blvd, Albany, Georgia 31707

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/georgia/albany/albany-203376/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Sunday: 11:00 AM - 6:00 PM
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.8 Star Rating from 444 reviewers.

      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Nearby Apple Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 444 Reviews )
      222
      81
      46
      22
      73
      Write a Review

      Trad Smith on Google

      image

      Lucee Lou on Google

      image Went in and was greeted and checked in by an employee(short white skin male) and informed him on what I needed. The employee let me know he would go check and that I was next. As others came in and checked in the employee seemed to begin assisting a customer (male w/white skin tone). The employee went on to go to the back and bring out items that the customer apparently was interested in. I then went to ask him did he find my items and he acted as if he couldnt remember what device I needed help with and asked a brown skin employee questions about my questions. I dont know if it was a racial thing BUT the customer he was assisting came in AFTER a brown skin tone lady who came in behind me. I then proceeded to leave because if you arent going to give proper customer service I will NOT spend my money there.

      Business Response on Google Jan 16th, 2024
      Hi Lucee, we are certainly concerned to hear about this. This does not represent our values at Verizon. We will escalate your review and look into this right away. We appreciate your feedback and hope we can win back your trust and confidence.

      Jerel Johnson on Google

      image I dropped in for a minor issue and had it resolved within minutes. Great customer service.

      Business Response on Google Jan 2nd, 2024
      Hi Jerel, we appreciate the review! We value your time and want to get you taken care of as quickly as possible. Glad to hear we were able to help you out. Come back if you ever need further assistance!

      Sean Sheppard on Google

      image

      Matt on Google

      image Absolutely a waste of time every time I come. Always the call customer service

      Business Response on Google Oct 24th, 2023
      We're sorry you did not have a good experience with our team, Matt. Customer service is important to us, so we're disappointed we fell short. Our team should always be willing and able to assist you with your wireless needs. Your feedback is appreciated as we are always looking to improve. We hope you’ll give us a chance to turn things around on your next visit.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 444 Reviews )
      222
      81
      46
      22
      73

      Write a Review

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