Eye Center South - Albany

I had both eyes done for cataracts. The staff puts you at ease and are very nice and knowledgeable. Dr. Bailey is great!! I will always recommend this practice for eye care. The results of my cataract surgery was amazing to me. I went from thick glasses and barely seeing to no glasses and I see everything so clearly.
Feb 25th, 2022

Dr. Bailey is very thorough and knowledgeable. He leaves you feeling that he knows what he is doing. Thanks for your continuing help and advice on my vision.
Jan 13th, 2022

Beware.
Aug 3rd, 2021

Mar 13th, 2021

Steer clear of this doctor's office. Horrible bedside manner and terrible staff. Dr. Mirate used really strong eye drops to dilate my pupils for the eye exam.  The eye drops made me sick to my stomach and I felt nauseated for hours afterward. I told Dr. Mirate I couldn't wear progressive lenses or bifocals because they give me unrelenting headaches. I specifically asked for two separate prescriptions, one for reading glasses and one for distance. He ignored my request and wrote one prescription for progressive lenses. I'm a disabled veteran. When I tried to have the glasses prescription filled at the VA optical department, the VA refused to give me two pair of glasses because the prescription was written wrong. It took me months of going back and forth between the VA and the doctors office to finally get Eye Center South to separate the prescriptions. The VA requested that the doctor make a note on the prescriptions that two separate sets of glasses were required because the patient is unable to wear multifocal lenses. When I went to the office to pick up the new prescriptions, the requested notation was missing from the documents. I asked the front desk receptionist to please have the notation added. She refused and argued with me for 15 minutes, claiming that she knows everything there is to know about the VA and that she "talks" to them all the time. I've been dealing with the VA for 35 years. I know what they require and I've never had a problem getting glasses from the VA until this circumstance. Bottom line, the receptionist was lazy and confrontational. She didn't want to spend any time helping me get what I needed to satisfy the VA. I felt very disrespected and unsupported. The office staff don't care about supporting veterans nor do they want to expend any energy assisting veterans with special needs. I will never set foot in this office again and I would recommend that anyone needing eye care, especially veterans, avoid this provider.
Apr 22nd, 2021