East Albany Animal Clinic

Best vet in Albany
Nov 29th, 2023

Nov 28th, 2023

Take your business elsewhere. Lower prices are not enough to justify the attitude, harshness, and sheer contempt you may get here. I showed up with an emergency when their doors opened at 9 on Saturday, they are open all day. Michelle immediately huffed and acted inconvenienced. She said it wasnt a good day for this and then thw initial interrogation started. I had to justify why I brought him to THEM before they would even let me in the door. They had only seen my dog once as an 4 month old and he wasnt up to date on yearly shots. Hes now 11 months old. Instead of focusing on helping or assessing my dog who had possibly ingested a foreign body, I was first grilled and reprimanded because I do booster shots and dewormings myself. I was able to pay and willing to put down a deposit, even though Ive been on one income since February. I came in scared and wanting them to help my dog because i have known them since 2012 and I knew they were open. After being given the 10th degree from dr freeland (while crying) I was eventually told he couldnt help because he doesnt have the ability to do x rays. This is not the pointThe point is that I was treated HORRIBLY and they should be ASHAMED. People come to them for help and if their compassion for animals and their owners is gone then they shouldnt be open. I went elsewhere; to a vet who took my dog in and was more concerned with saving him than anything else. He said wed cover vaccinations and everything else AFTER he saved my dog. He was CONCERNED, WARM, and KIND. Even with my dog not being a current patient. I will NEVER recommend East Albany animal clinic EVER again after having sent them business for 10+ YEARS. Im DISGUSTED that the new clients I have sent him couldve been treated this way. So if thats you and youre reading this I am SO sorry that I failed you. Please take your business to Veterinary Way instead.
Oct 20th, 2023

Awesome clinic. Dr. Fred is amazing. He treats me with respect and is very detailed in everything that he explains to me. He really cares for my dog and happy with how gentle he is with her. I'm extremely satisfied with his service and I love all the stories he tells me about dogs and other things.
Oct 19th, 2023

This place is a complete waste of your time . THEY AIM AT CHARGING YOU MORE. I brought my dog to get neutered after calling explaining the situation of desperate need. I was told to come at 10:30 AM. I call that day 4days later to confirm the time and appointment before we drive 17 miles. The Older Lady that sits at the front told me Oh no you should be here at 9:30 or the veterinarian want do it I apologized and immediately headed there.(Thinking to myself you told me 10:30 and why is she being rude in her tone. ) We arrive there at 9:24AM . The door was locked and a vet tech opened the door for us. My dog immediately started barking. I was asked to present shot records and I did . I was then told oh his is a bitter because he is barking I dont know if we can do it . (Wondering why my 8 pound Chiweenie is being labeled as A BITTER ) So after presenting the records. Then she told me because I use TRACTOR SUPPLY PRODUCTS we dont deal with any of there customers. My dog doesnt have fleas or worms and its vaccinated but because I buy some of there products my CHILD isnt welcome. This establishment is a -1 Not to mention I greeted the Vet and he turned his head and walked to the back and thats when the interrogation started with the Secretary older white woman aka KAREAN . Black people just because he is in your neighborhood doesnt mean he is helping the community. Low cost is double cost .
Sep 11th, 2023