Staybridge Suites Atlanta - Midtown, an IHG Hotel

If you need a room for 1 or 2 nights this is a decent hotel. The rooms are old but they were clean. I really didnt care for the parking situation, the garage is across the street on a busy road which is hard to cross. Its downtown and close to highway which was great. The service was just ok.
Apr 7th, 2024

this experience made me extremely annoyed. started off very well, and the room was spacious and pretty clean, comfortable sleep. but if you need help with anything dont expect the staff to get anything done. i left my pillow in my room and i called that night, but i was left on hold for a really long time and was forwarded to the housekeeping department but nobody picked up. called again the next morning, twice i was left on hold but then they hung up. i went in person to try to get them to do something, but the front desk couldnt do anything except forward my contact information; she said there wasnt even a way she could call housekeeping?? weird that they the front desk doesnt have a way to talk to housekeeping. anyways, very frustrating and doubt ill be able to get my pillow back before i leave atlanta.
Mar 31st, 2024

Mar 27th, 2024

The rooms weren't ready until 830 pm when check in was at 3. They overcharged for valet parking so you were forced to pay for that. They were short staffed with housekeeping and management. It was a nightmare but the manager Daniel tried to make everything better. He gave complimentary parking for my stay and bought some candy and a flower. The pool was closed as well, it was false advertisement. I won't be visiting this hotel again! Expensive for no reason
Mar 25th, 2024

I have been sitting in the lobby for over an hour and a half after checkin time and they dont have a room ready for me. They are telling me they do not have an ETA for a room. They are telling me they cant prioritize or help me in any way. I just have to wait. Im really confused because I could clean the room myself in 10 minutes.
Mar 21st, 2024