Nobu Hotel Atlanta

We have stayed here about 4 times, and it is always beautiful! Service could be a little better, but rooms are beautiful!
Apr 6th, 2024

Mar 28th, 2024

Disappointing business stay for an executive event at this location. On arrival even though I was part of the group booking, there was no room assignment and the front desk had trouble locating a room for me. The soundproofing in the rooms was very poor with me and other guests in our group experiencing noise from the hall and adjacent rooms. On arrival to my room there was no TV remote and therefore no way to turn the TV off. The restaurant service was very inconsistent -- took over 20 minutes to receive a drink both in the evening and as part of our event private dining experience (even though I had ordered the same green tea as several other people at the table who received a teapot and cup at the same time; then after asking 3 times I received a pre-brewed cup). For dinner, we called the restaurant in advance to let them know it was one of our exec's birthdays but they did not acknowledge it. Even though I mentioned this to one of the waitstaff onsite after dessert was served, no one acknowledged the birthday at any point. The location, while favorably located in Buckhead, is extremely difficult to find as there are several split-level roads and parking garages in the vicinity. Walking directions from less than a mile away ended in the parking garage 5 levels below the entrance, with no signage indicating how to access the hotel. Also, multiple drivers had difficulty locating the front entrance. The corporate meeting room facilities were fine/as expected. The complimentary Porche dropoff service is a nice touch, although this is only available during limited hours when they have drivers available. All in all, the experience was okay but lacking in service quality. Rooms: Stylish rooms, ample space, coffee/tea amenities and paid minibar. Soundproofing was inadequate with lots of noise from hall/adjacent rooms. Also was missing remote to turn off TV, and then next day had left out spare/used linens from servicing room. Walkability: Do not attempt to walk. The area is surrounded by multiple split-level roads and parking garages and sidewalks are inconsistent. Very difficult to find by car or foot. Food & drinks: Food was excellent, especially omakase. However, service was lacking with long wait times for drinks and no acknowledgement of birthday despite calling ahead and asking waitstaff at the table.
Mar 26th, 2024

There was a minor mistake on my bill ($20-30) and it's absolutely impossible to get ahold of the single person at the property capable of even looking at my bill. Have called every day for 2 weeks and can't get a call back or help, thankful it's a minor amount and would not stay here again knowing that if there's any billing issues- it won't get fixed.
Mar 17th, 2024

Absolutely amazing experience.. Awesome five star boutique hotel in the heart of Buckhead with an incredible on site restaurant. Japanese themed pampering. Great date night. A hotel room for one night and a meal for two about $700 with the room booked through Priceline. Pricey but definitely worth it for a special occasion.
Mar 16th, 2024