Georgia's Own Credit Union

Seems like Death Certificates are not used properly at this business. I was inconvenienced by them when I had to take my friend to get Cash because they didn't do their Fiduciary Responsibilities Required by Law concerning a Death Certificate. Seems like a Legal Agency needs to look into their practices.
Dec 31st, 2023

So I had to take my friend up to this place because they didn't process a loan completely when their family member passed away. They sent in a Death Certificate by email and then paid a specific amount almost 7-8 weeks later. Everything is documented, I've seen the emails. They then had their car towed 7 months later because the loan wasn't processed fully from the two contacted times earlier in the year. It was a HUGE inconvenience to me having to take them up there, I had doctors appointments and rescheduling everything, not to mention taking off work. Is this How They Treat their Customers up there? They had a person Die for Pete's sake, what a Heartless Company, very sad. I know where I'm not putting my Hard Earned Money.
Dec 29th, 2023

I had to take my friend to the towing company that this credit union uses for them to retrieve a car that was Deemed Delinquent on Loan because they didn't fully process their loan when they had a family member Pass Away. Apparently contact was made TWICE and a Death Certificate was emailed to them and they made the payment that was requested by the credit union and they STILL DIDN'T FULLY PROCESS THE LOAN ON THE CAR. So 8 months later they towed it, just unbelievable. I've seen the emails and the Death Certificate sent on the first contact. How could this company be so irresponsible of their Fiduciary Responsibilities, there's Laws in place for these types of matters. Maybe certain people should look into these business practices here, it may be time to Crack Open the Files and Poke around to see Who Else this has happened too!!!
Dec 29th, 2023

Quick drive through
Oct 9th, 2023

Sep 27th, 2023