Gwinnett County Public Library, Buford - Sugar Hill Branch

Our family went in there recently to renew my children passport, the librarian always so nice when we visit this place, very accommodating, passport agent was excellent. I got my passport really quick of course I paid expediate. This location is excellent staff and they are great people! I will definitely come back every now and then for their library and of course to renew my passport. Thank you for your help as always! Love to all on this facility. Kudos to you all.
Mar 26th, 2024

Mar 18th, 2024

Large print that's what I'm after! So happy we have access to a wonderful free library!
Mar 11th, 2024

It's nice Library.. clean. But they have homeless people living in cars in parking lot.. people living in the bushes behind library..
Mar 8th, 2024

Passport applications are accepted through a semi-appointment system. You dont need to schedule an appointment in advance. Instead, you can arrive at the library entrance promptly at 10 AM each day and make an appointment. They allow one person per 30-minute slot, so you can calculate how many applications they can accommodate in a day. During my visit, my application took a mere 5 minutes, but they turned away other applicants who arrived without the semi-appointment. They didn't allocate the remaining 25 minutes. While you can submit the application with ease, the subsequent transfer of applications to the passport agency occurs very slowly. In my case, it took 10 days from submission here at the library to the moment the passport agency officially accepted the application. It means the staff who received the application kept the file in the cabinet for 5~6 days. Overall, it's a good service provided by the county. Please keep in mind that only Gwinnett county libraries provide passport service.
Feb 28th, 2024