Auto Gallery Mall of Georgia

Great bunch of us, working with Ceasar was awesome. He made buying my car a breeze. Thanks Ceasar.
Apr 9th, 2024

Apr 4th, 2024

We had a wonderful experience buying a car with Lisa last Saturday. She was very professional and attentive. Lisa answered all of our questions and went above and beyond to make sure we were happy with our purchase. We are very satisfied with the service and the vehicle!
Mar 31st, 2024

My sales person was Lisa Tran and she was awesome. She cared about any concerns I had and was great through the whole experience. Auto Gallery has a big selection of cars and if you would like a great buying experience, talk to Lisa.
Mar 28th, 2024

I live 1.5 hours away but I came here to purchase because they had the truck we wanted. Purchased a truck two weeks ago today and as of today, I have only been able to drive it 4 days out of the two weeks. Was told the truck was certified and we also purchased the warranty. On the 3rd day of driving it, the transmission stopped shifting. Leaving us stranded. I had to have it towed to my house. From my house the dealership had it towed to them. I got it back after 5 days and was told there was a gasket that was messed up. They made the repair and told me Id need to take it to a ford dealership for another upgrade since they didnt have access to said software. Truck was shifting awfully. So I take it to a dealership the next day. I pay 170$ out of pocket. Even thought its under warranty at auto gallery. I picked it up yesterday evening and was told to drive it 50-100 miles to reset shift patterns. Done that. Still experiencing issues and theres been a fluid leak of what appears to be transmission fluid ever since the gasket replacement. Nightmare doesnt begin to explain when Ive been dealing with. I called my salesman and he didnt answer so I followed up with an email Thursday. I would like to be reimbursed the money spent on the software update and I need some type of resolution for transportation we bought another vehicle because one was needed. Now we are in an even big predicament than we were before we made this purchase. Still no word from the salesman and Im on day 15 of owning this junk without being able to drive it. Oh. Not to mention, we put 7k down and this vehicle was going in my wifes name. But instead of running her info for financing, they ran her social with all of my info 3 times. Which resulted in 3 hard inquiries on my credit. Even though I was not the one purchasing this one. Its been a nightmare to say the least. Buyer beware. Take extreme caution when making a purchase here. I will update more as the situation progresses.
Apr 4th, 2024