Gibbs Garage Inc

One of the best honest repair shops in Georgia. Price comparison are in keeping with the quality of service. I only wish they had Saturday hours. I love them
Jan 30th, 2024

Jan 24th, 2024

I had a great experience with Gibbs Garage this past week. My daughters 4Runner had valve covers that were leaking on both sides. The owner called to let me know the valve covers were cracked. He found some that worked at a great savings. The work was performed quickly and more importantly it was done properly. I would highly recommend taking your car or truck there for repair or tires.
Jan 24th, 2024

Do not go to Gibbs garage, these guys are terrible. They are old guys and they will have an excuse as to why they cant fix your car and they are mechanics supposedly. I do not recommend their service for anyone to use. I will never go back to them After posting this review I received a phone call from the new owner Charlie Baldwin. He wanted to know why was I upset, I explained what happened and he had apologized for what had transpired. For the simple fact that Mr. Baldwin reached out to me I feel like he is someone I can trust and I definitely will be bringing my business back to Gibbs Garage. Thank you Mr. Baldwin
Jan 23rd, 2024

BE AWARE!!! The new owners are rip-off artists! In the past I dealt with Rusty who was pretty fair and honest. I took my vehicle in for a squeaking noise. I got a call from Hector with the diagnosis. That is when I found out this place had new owners. Hector said I need Struts, ball joints (upper & lower), steering rack & pinion, inner & outer tire rod ends. I had recently had my ball joints replaced so I thought that was odd. The recommended work was estimated to be almost $3700. I took my vehicle to another shop and they put it on the rack and invited me into their shop. They confirmed and showed me that I didn't need struts, ball joints (upper & lower), or steering rack & pinion. They said I needed the tire rod ends and a boot for the rack & pinion. I then called and asked for the owner (Charlie) to see if he would go along with the story. To my disappointment he stuck with the script. I paid $130 dollars for the diagnostics charge and I'm thankful to have learned this lesson. I just pray they didn't do anything to my vehicle to try gain future business. The actual work I needed cost less than $600. The guilt had to be getting to Charlie because he called and said he would refund the $130 which he did but its too late because he has already showed me who they are. I WILL NOT GO BACK AND NEITHER WILL THE SEVERAL PEOPLE I HAVE RECOMMENDED. WE WORK TOO HARD FOR OUR MONEY TO BE RIPPED OFF!! To Charlie, I have peace because I believe in treating people fair and honest. If you check the record I have more positive reviews. However, occasionally there are instances that are so extreme such as yours that warrant trying to notify the public to avoid being ripped off. Your response is strictly an attempt to cover your unethical practices. The mileage on my truck is the very reason you thought you saw an opportunity to take advantage. Never fix what's not broken. I do pray and wish you well in your business. If you can live with it, I can live without it. I did find an honest mechanic who repaired my vehicle and according to your quote I have a $3,100 saving.
Feb 4th, 2024