Forsyth County Water Department

Great customer service
Nov 1st, 2023

As another reviewer has posted, conducting business on behalf of seniors or the deceased is a cruel and outrageous exercise. I sold my mother's home on her behalf and the service address has already been transferred to a new owner. They would not close the account because they would only speak with the authorized party, who happens to be in a nursing home. Nice. I tried, as nicely as I could, to engage them on this topic; I was roundly ignored. Basically, if you want water? Shut up and jump through the hoops! They cannot be bothered to accomodate your situation.
Feb 12th, 2023

County knows there is leak under ground, put flags in our yard 2 months ago stating they would replace pipes, now they are trying to charge us for the water leak. This is a HUGE PROBLEM!!
Dec 28th, 2022

I would like for Supv J. Loggins to know what superior service I received from Mike today. He explained to me how the water system works and found no leak in our system. He was extremely kind and courteous. All businesses need staff with this superior customer service. Thank you Mike. Happy New Year to all
Jul 1st, 2022

We were trying to establish new service and we discovered the sellers of the property had already scheduled to shut the water off. Afreen, our customer service specialist, went above and beyond and was able to get a hold of the technician in order to keep the water on for our new home. Afreen was kind and extremely helpful thank you for all you do!!
Jun 19th, 2022