Zaxby's Chicken Fingers & Buffalo Wings

May 4th, 2022

May 2nd, 2022

Fastest Service I've ever had at amt Zaxby's, period. Love it
May 2nd, 2022

I thought this location had gotten better after the terrible reviews last year. I just left and had ordered a salad, regular fry and kids meal. The cashier almost tossed the order to me and it was the salad and the fry. I'm waiting for the rest and she comes back to the window and says anything else? I tell her the kiddie cheese meal is missing. She says its in the box under the fries. It's not. She proceeds to say to the brother next to her, "BRUH ITS IN THERE." Long story short it took them at least 10 minutes to get it AFTER I was at the window. The unbelievable part was the cashier acting as if I was wrong for wanting what I paid for. All I could think of was 'Why would Zaxby's allow someone who acts this way to represent them at a drive-thru window?' I will wait another year to see if it gets better.
May 20th, 2022

Decided to stop at Zaxbys earlier this week to get fried mushrooms. A young lady with blue/green hair that worked the register was so busy playing she rung me up for cheese bites. Wasnt until I got home that I notice that she had done so. I was very upset and the only reason why I didnt say anything is because we all make mistakes and Manager was assisting others very politely. Oh but TODAY 05/02/2022 I decided to try it again since theyve just opened and lord whyyy did I do that. Went inside, Manager greeted us and went to drive thru! 5mins later after Im done reading their store score which was a (C). I asked was anyone going to assist us. Sis had to be new because it took her another 6-7mins to complete our transaction. Customer service wasnt horrible but she need to talk up and move a little faster. So I ordered a house salad, fried mushrooms and some French fries. As you can see down below there is HAIR in my salad and the fried mushrooms was fried brick hard and she didnt even give me ranch for my salad, I had to use the one out the mushrooms box. I called the store 3xs and got no answer not even a vm. All workers need to wear hair net at all times to avoid spoiling someones meal with hair in it.
May 3rd, 2022