DeKalb County Tax Commissioner - Central Office

Absolutely awful, non-functioning website! Want to update your address on your car registration online? Nope, vehicle lookup doesnt work so I had to waste my time and money driving to/from the tax building to spend 5 seconds showing my drivers license. Filing for homestead exemption nope not online you arent, because the system that is supposed to send a registration email never sends anything. Thus forcing yet another wasteful trip to/from the tax building. Government is the worst
Apr 1st, 2024

2023-2 Update: The Tax Office did everything they said they would, exemptions were investigated with the new year and all applicable exemptions granted. A letter confirming the actions was received yesterday. A special thanks to Ms. Carlton for all her help. 2023-8: We had a few hick-up with taxes and tags when we moved here a couple of months ago, that were effectively fixed when we either talked on the phone (vehicle registration), or in person for the homestead exemptions. Friendly snd knowledgeable staff. On-line stuff is sketchy. Do it in person. It worked much better. 4 stars for the on-line, 5 stars for the personnel.
Feb 21st, 2024

2/19/2024 for this early voting date went early walked in and walked out it was wonderful.
Feb 18th, 2024

Great customer service experience today! Thank you J. Jones.
Feb 6th, 2024

Just like anyone else, I cringe whenever taxes are even remotely mentioned. However, I have learned over the years to call early and arrive as early as possible whenever I need to handle business "in person." I applied online for my registration renewal sticker on 2/19/24. It typically takes 7 to 10 business days to arrive in the mail - and done for the year! This year, for some reason, it never came... So, I reconfirmed my online renewal and called the Tax Commissioner's central office this morning (spoke with Tracey - EXCELLENT CUSTOMER SERVICE!) she advised me that I could come to the central office and get a free replacement... And that is exactly what I did. Getting there early made it possible to get called to the window within 2 minutes of my arrival (TWO MINUTES!)... From my arrival in the parking lot to putting on my renewal sticker took a whole 10 minutes! The saying "The early bird catches the worm" is astonishingly accurate and I have nothing but praise for the fast service, politeness, and accuracy of the DeKalb County Tax Commissioner's Central Office!
Mar 12th, 2024