Pleasantdale Storage of Doraville

Mar 18th, 2024

I have been shopping around for a storage that would be a good fit for a few of my things, when I get ready to move. Brooke walked me through a few different sizes and prices. We agreed an 8 x 10 would be the best for my stuff. Brooke answered all of my questions with a smile on her face she also let me know they offer uhauls that could be beneficial for my move as well. When its time I will be back! Thank you so much for the attentive customer service!
Feb 12th, 2024

Emoyees were polite, professional and fast
Aug 31st, 2023

Jul 23rd, 2023

It was a very unpleasant and frustrating experience, I had already gone several times and there was no one, a few days ago I went earlier and waited, two people arrived, I said hello but I did not receive a response, I put my translator on the phone, and I hardly believe that I He read it, I showed him the paper where I wrote down the address, the size of the Storange and the price that was listed online, he said a resounding no and I left, I called my niece who studied here since she was a child, so she could translate for me, I went back in and put the phone loudly and I told my niece that I just wanted to see that storange, just to see it, she said over and over again that it didn't cost that much and that it was much more expensive, I told my niece to tell her that she had a number reservation and she said that there was nothing with that price and that she did not have a reservation, I insisted that it was just to see it, the other person did not intervene to help either, in another storange that was before this one in: Life Storage, without phone translator , I showed him the paper with the measurement and the price online and he had no problem, he closed and showed me the storange, the other sites I had no problem with them showing it to me, I knew that the price they put online is not the same in the office Only in this place where they said that I didn't have a reservation, that there wasn't that storange at that price, the truth is that the woman treated me with discrimination, she barely looked at me and you could see the displeasure and repulsion that I caused her, already Maybe because I don't know English and I'm a foreigner, I'm not racist but there was a brunette and the other was a blonde lady who didn't say anything and didn't say hello either and neither responded when I said thank you, the two times I went out, they didn't deserve it for the treatment. that they gave me. In the other place where they treated me well, there was also a very attentive brunette. My niece called the published phone number and was informed that there was a Storange with that size and that price, before going back in. The manager can watch the recordings if they have them, to corroborate the information.
Feb 4th, 2024