H&R Block

Jun 6th, 2022

Customer service was great. Jose was very helpful
Apr 24th, 2022

She explained it very well and fast....in & out
Apr 20th, 2022

I always feel comfortable with H&R Block they always do the job accurate and fast
Jan 12th, 2022

Very bad customer service. Very expensive for very poor services. I had an appointment at 10 am and was told to drop the paper works and come back the day after at 11am because the daughter accountant was not there to enter the number. I came back at 11am the next day and waited 1 hour for the accountant to tell me to come back in 1hour so he has the time to start entering the numbers. So 2 hours later after my supposed appointment at 11am I came back to the office and still have to wait for some walk in other costumers to be finished and still my tax papers are not even half entered. During finishing my taxes my accountant was constantly on the phone answering other costumers questions and I am being charged by the time he spent on the phone, and spent a lot of time try to find out how enter some numbers in the computer. He did not care or asked any question about my tax situation and did not gave any advice for next year and did not applied all the tax deduction I am supposed to get.
Nov 2nd, 2021