Econo Lodge Inn & Suites

They took money off my card without my consent. I chose the pay at property option but before I even got there noticed my cash app account sent a message. I looked I'm Missing money on my card. The funnies thing is they tried to take one amount the first time but I didn't transfer much because people scamming.... Then they turned around and tried again for another amount just to take the money. The manager confirmed that my money would be back on there 3 to 5 days but they still haven't released the money back to my account. And now they blocked my phone number and I'm in Florida. Too many games being played at this hotel and choice hotel says they are only partners with econo. I'm pissed it's sad. Never took money before for no dam deposit all of a sudden you try my card. RELEASE MY MONEY WHY ARE TALL HOLDING MY DEPOSIT SINCE MARCH 1 2024 Rooms: Be aware of your credit or debit card transactions Noteworthy details: No don't do it
Mar 26th, 2024

Poorly constructed building with thin walls. Visible mold and rust in bathroom. Obviously not cleaned or maintained well. When I called the front desk to complain about loud noises (which actually shook the building) coming from the room above me, the Front Desk told me that they are "not responsible for noise" and, as 12:30 am, suggested I check out of the property. When I reached out to Brencie, the hotel manager, she told me that her staff had followed hotel policy in this matter. Her email blamed me (!). Getting nowhere with her, I reached out to Choice Hotels, which confirmed that the hotel did NOT follow policy regarding room noises, profusely apologized, and added 8K points to my account due to my poor experience. Avoid this place. Horrible experience and rude staff/management!
Mar 23rd, 2024

Elevetaor has an expiration date of 01/2023. Needs to be inspected. Done a delivery there and did not like that I could hear strange sounds as I went back down the elevator. Hope it gets resolved soon for the safety of people there
Mar 20th, 2024

The room had so many roaches in it they were everywhere. We had to go through all of our belongings and shake them out and back up and left. The roaches were on the ceiling and in the bed. I have been a choice member for 15 years and I have never seen anything like this. This hotel is a real life roach farm. The hotel is infested with roaches. Had to throw away or food because the roaches took it from us. Rooms: Do not stay here it's a roaches infested dump
Mar 19th, 2024

The walls are made of paper it seems. We heard loud banging all night. Couldn't sleep at all. I'm not sure what the noise was but it was enough to keep us all awake for hours.
Mar 8th, 2024