Primrose School of Duluth West

I love Primrose School of Duluth West because I can put my mind at ease each and everyday I send my child to Primrose. The staff is amazing and I know that my child is in great hands. I mean that wholeheartedly and none of the staff paid me to say that! Lol Thank you all for all of your hard work, dedication, love and support. Thank you for an amazing two years!
Jul 19th, 2023

My child was abused at this daycare they dont attend to the kids how they are supposed to nor give updates or phone calls about what happened to your child if something ever occurred
Dec 24th, 2022

Nov 27th, 2022

After evaluating different schools we decided to enroll our children (1yr & 3yr) at Primrose Duluth West. I have to say we were a bit sad taking them out due to our move because they had a blast. Mrs. Christine Thomas and her stuff took great care of our children and we never had to worry throughout the day as parents. We received real-time notifications with pictures what they were learning and even at the end of the day a entire summary. My wife and I would highly recommend Primrose Duluth West to any parent. We are sending a huge thanks once again to the entire staff! Our children felt welcomed & loved and that is what matters!
Jan 8th, 2022

If you are interested in this school, make sure to get everything in writing. After touring nearly 15 schools, we were thrilled to choose Primrose Duluth West for our child. In the weeks leading up to our child starting, we called multiple times to confirm/ask questions/request additional information. Each time we called and spoke to the front office, we had to provide our childs name, date of birth, and start date. We did not get the follow-up we requested when we asked for simple things, like the school holiday calendar for our PTO planning purposes. But, this school came highly recommended and we were excited about their curriculum, so we put those concerns aside. When we called two weeks before the start date to schedule orientation, they said they had no record of our childs start date. This left us scrambling to organize childcare, and given the repeated issues with organization, communication, and follow-up in the front office, we decided to go with another school. We did not feel comfortable putting our child in their care, because they demonstrated a lack of capacity for simple things like e-mailing a calendar and writing down dates. Our child has food allergies - how could we be sure that is properly documented and accommodated? To top it all off, we of course did not get our deposit back that was paid ~2.5 months in advance of our childs intended start date to secure the spot. Overall, a disappointing, stressful, and costly experience. I gave two stars instead of one because the facility is nice and the curriculum seems great.
Nov 19th, 2021