Pleasant Hill Animal Hospital

Thank you for the review Mr. Pabon!

Thank you for taking the time to leave us a review Ms. Reese. We are happy to hear about your visit with us. We look forward to seeing you soon!

Hi Mr. Damari,We're disheartened to see your 1-star review, especially considering the extensive efforts we made to accommodate your last-minute request. It's important to highlight a few key points:1. We received your urgent call just two days before your international flight, which placed us under significant time constraints.2. Not only did we secure the necessary international health certificate, but we also arranged for a domestic health certificate, as per your request.3. Despite being fully booked, we made every effort to update your cat's vaccines to ensure compliance with travel regulations.4. Recognizing the urgency of your situation, we proactively contacted the USDA office to expedite the process, emphasizing the importance of your international health certificate.It's worth noting that most clients provide us with ample notice before traveling internationally with their pets. Despite the challenges posed by your last-minute request, we spared no effort to assist you in ensuring a smooth journey for your furry companion.Your decision to rate us poorly, despite the extraordinary lengths we went to, feels unjust and demoralizing. We take immense pride in our dedication to customer satisfaction and regret that we fell short of your expectations on this occasion.