Service 1st Auto Care

This is the only place I take my Camry for any type of work.Always done right the first time. Always professional.
Mar 3rd, 2024

My insurance company chose this shop to complete my repairs after I was rear-ended in early August. The shop received my car mid-August. I did not hear anything from anyone at the shop until I actually stopped by in late September. My car was there for over a month and I received absolutely no communication from anyone there. Later, I was told a couple of different dates of completion, but each time the vehicle wasnt actually ready. I finally started going every other day, taking pictures each time I went, so I could track any progress that was made. Ive had my car back for two weeks now (so they had my car for approximately 3 months). I had to return once shortly afterwards due to my rear windshield wiper not properly dispensing washer fluid. The issue was quickly corrected. Bottom line: The work seems to be done well, but the lack of communication is a HUGE problem. They apologized profusely and did some nice things at the end to attempt to make up for what happened, which I did and do appreciate. However, the lengthy repair and, more importantly, the lack of communication left a lasting negative impression. Update: During my repair, I was informed that the battery in my car and my key fob were replaced so I should be good to go. The new key fob battery died late in January. I was informed today the car battery is not at the level it should be to make my car properly function so thats having to be replaced as well. And the tailgate that was replaced during my repair is no longer working properly either, so Ill have to get that fixed by someone else. Reminder: I just got my car back in mid-November and its only the 3rd of February- a total of less than 3 months. My rating has been updated to reflect these problems.
Feb 4th, 2024

My servic was great.
Dec 16th, 2023

Nov 17th, 2023

Very good service Service: Transmission
Oct 23rd, 2023